Lead Operational Representative
Bengaluru, Karnataka, India
Analyze various Payment Systems, Payment Swift Messages, Payment Transaction flow and upstream changes, its impact on mapping & data and recommend solutions. Hands on experience in handling Global Payment System-Payments, Configuration setup (Payment Inward and Outward Setup). Hands on experience in payments – ACH, NEFT, RTGS, IMPS, UPI, posting reconciliations and payment system integration. Co-ordinate and work closely with Payment Technical Team and Cash Management. Monitor payment flow, perform data analysis and process the payments. Reporting the fund flow - inward, outward to treasury team for maintaining the liquidity of the bank as per regulatory requirement. ACH Process - Supporting on client onboarding process and updating the client setup in the internal banking system as per client requirement. Processing of Vostro payment via NEFT, RTGS channel by mentioning the purpose of payment as per RBI guidelines End of the day Reconciliation of internal account for NEFT, RTGS, ACH and IMPS channel. Providing Monthly MIS as per client requirement and internal control process. Requirement Gathering Sessions with Business & Internal Teams for clearly understanding the requirements. Develop User Stories, communicate requirements to all stakeholders, and work closely with the team on implementation. Perform impact analysis for change request received from the various stake holders. Perform Manual Testing on various modules & functionalities of the Application as per the requirements. Prepare Test Cases for UAT and involve in System Integration testing (SIT). Provide product demo to UAT users across countries, clarify queries on product implementation and help them to perform UAT and clarify queries, remove roadblocks and get UAT sign-off. Translating business requirements into functional specifications Supported in Automation of ACH process which leads to timely delivery and errorless process flow.