Proficient in network security concepts, protocols, and technologies and can troubleshoot network printers isssuesFamiliar with firewalls, VPNs, IDS/IPS, and other security toolsTroubleshooting client machine using citrix tools and pushed softwares Application URL filtering, VPN, IPS, Clustering, Rule Creating, Http/Https inspection, Anti Virus, Anti Bot, etc.Knowledgeable in TCP/IP, DNS, DHCP, and other networking protocols.Working in Routers,Switches,Lan,Van,Protocols etc.Skilled in analyzing security incidents and implementing appropriate solutionsHave good knowledge on Bomgar tools and also can troubleshoot various issues like outlook,BSOD errors.Strong problem-solving and troubleshooting abilitiesGood communication and teamwork skills