Over 3.5 years of experience in Ujjivan small finance bank, 2 years worked as business analyst in banking sector and from past 1.5 years working as senior manager in solution delivery department while handling 4 BA/SA along with 4 developer. Currently handling the CRM application which manage servicing work flow & onboarding work flow, Posidex application which provides Dedupe functionality, Digital onboarding platform, LOS platform etc...Key activeManaging the team and vendorProviding solutions for the project raised by stakeholders.Implemented the CRM application build upgrade and Positive application build upgrade as a project manager.Go-live assistance and post implementation support of evey projects.Having technical and business knowledge of compliance functions, Regulatory guidelines, AML, client due diligence, and KYC knowledge and understanding.End to end business analyst experience in banking services industry.Expertise in full software life-cycle implementation, upgrades, production support, rollout & enhancement of existing functionality.Redesigned the the work flow of onboarding functionality in Ujjivan small finance Bank.Vendor managementUnderstanding of SDLC process. Worked in both waterfall and agile development methodologies.

Worked as a business analyst in global finances reporting and analysis department.Build multiple dashboard on BI based on the stakeholder requirementsAnalyzing the data based on requirements

Worked under operations team to support the branch and controlling all KYC activities and account opening process

Worked at regional office (RPC)handling Tab accounting, inward clearing and RMR