Suhaimi Beran Email & Phone Number

Kuala Lumpur, Malaysia

• Manages United Kingdom, Europe and United States collection on an accounts receivable high values portfolio ensuring timely payment and dispute resolution of customer issues preventing payment and aging items.
• Escalate issues following standard processes to C&C resources, internal partners or customer contacts as appropriate with minimal supervision.
• Responsibilities include customer relationships to ensure world class TCE and win/win outcomes are achieved.
• Full support to Auto Stop, customer data cleanse, data mapping and data migration to improve process efficiencies, compliance to internal and external regulations and procedures.
• Liaise with auditors, tax authorities and regulatory authorities as required for the countries served in FSS.

Kuala Lumpur, Malaysia

• Manages Singapore, Indonesia, Vietnam and AEC collection on an accounts receivable portfolio, ensuring timely payment of Enterprise Services receivables and resolution of customer issues preventing payment.
• Responsibilities include customer relationships to ensure world class TCE and win/win outcomes are achieved.
• Participates in local projects that enhance operational efficiencies within Collections organization.
• Leads in cross-functional teaming to improve customer payment cycle, facilitate solutions for customer receivable issues, and improve organizational processes.

Kuala Lumpur, Malaysia

• Manages Singapore and Indonesia collection on an accounts receivable portfolio, ensuring timely payment of HPE receivables and resolution of customer issues preventing payment.
• Responsibilities include customer relationships to ensure world class TCE and win/win outcomes are achieved.
• Participates in local projects that enhance operational efficiencies within Collections organization.
• Participates in cross-functional teaming to improve customer payment cycle, facilitate solutions for customer receivable issues, and improve organizational processes.

Kuala Lumpur, Malaysia

• Manages Indonesia collection on an accounts receivable portfolio, ensuring timely payment of HP receivables and resolution of customer issues preventing payment.
• Responsibilities include customer relationships to ensure world class TCE and win/win outcomes are achieved.
• Participates in local projects that enhance operational efficiencies within Collections organization.
• Participates in cross-functional teaming to improve customer payment cycle, facilitate solutions for customer receivable issues, and improve organizational processes.
• Act of SRC Secretary and HPE Credit Cares Global Event.

Selangor, Malaysia

Responsible for supervising and directing the team to create and maintain the Starbucks Experience for customers to ensure satisfaction of the store. Trained in execution of store operations while effectively deploying and leading the team to deliver great customer service.

Selangor, Malaysia

Built and trained in project management and execution of financial planning for clients, in the scope of Equity and Debt Financing, Corporate PRS Advisory (Private Retirement Scheme), Business Succession Planning and Offshore Investment. Participated various conferences and investment trainings encompassing the field of local and offshore investment, risk.