Suhal Ahmed Email & Phone Number

Wood Green

Stevenage, England, United Kingdom

En1 3Fb

Mitcham, London

London, United Kingdom

• Identify Training and Development needs within the organisation.• Create & develop Induction training and Client specific training material • Deliver training programs in training room and e-Learning environment using Arkadin web conferencing tool • Monitor and assess the progress & effectiveness of training campaigns• Work closely with Operations and HR manager, keep them up to date on the developments in the training campaigns and the package offered by the company •… Show more • Identify Training and Development needs within the organisation.• Create & develop Induction training and Client specific training material • Deliver training programs in training room and e-Learning environment using Arkadin web conferencing tool • Monitor and assess the progress & effectiveness of training campaigns• Work closely with Operations and HR manager, keep them up to date on the developments in the training campaigns and the package offered by the company • Manage the training budget, assess cost of planned training programs and report to accounts• Recruitment - hiring staff, producing job descriptions, screening resumes, role profile matching• Prepare & place job adverts on job boards and with recruitment agencies • Short list candidates and organise interviews• Participate in first stage interviews Show less

London, United Kingdom

• Look after high profile projects for client such as Lexmark, GE HealthCare, Toshiba, IBM and Johnson & Johnson.• Lead the planning and implementation of project processes• Work with sales team and account managers to understand client requirements and devise strategies to meet those needs. • Define project tasks and resource requirements• Assemble and coordinate project staff• Take an active role in recruiting staff suitable for a project team• Utilize management tools… Show more • Look after high profile projects for client such as Lexmark, GE HealthCare, Toshiba, IBM and Johnson & Johnson.• Lead the planning and implementation of project processes• Work with sales team and account managers to understand client requirements and devise strategies to meet those needs. • Define project tasks and resource requirements• Assemble and coordinate project staff• Take an active role in recruiting staff suitable for a project team• Utilize management tools (Web base platforms) to prioritize project progress and delegate work to staff • In charge of individual team member’s performance review and professional development Show less

London, United Kingdom

• Organise and deliver training programs set out by training & Development Manager• Provide coaching support to all calling staff• Monitor training effectiveness and produce reports • Prepare project briefing on an ad hoc bases• Continually check and update all training and project documents

London, United Kingdom

• Ensuring online survey link compliance with client requirements and master document• Monitoring performance by collecting relevant information and preparing reports• Providing coaching and corrective action for errors picked up during quality checks• Editing and correctly submitting all work with 100% accuracy • Staying up to date on all project materials

London, United Kingdom

• Check and Authorise BACS payments• Work closely with external partners i.e. courts, solicitors and Law Society • Liaise with internal departments to make sure court orders are processed on time • Answer payment queries, delay in payments, incorrect payments and interest calculation • Accurately update internal accounts and books • Archive dead accounts and write off any unclaimed balance

London, United Kingdom

• Accurately interest payments and the division of monies paid into court.• Process court payment orders• Manually update court funds data base• Archive and file all order forms that have been processed