Suhan Kumar Email & Phone Number

Mangaluru, Ka, In

Mangaluru, Karnataka, India

Key Responsibilities:Optimize system functionality, troubleshoot technical issues, and provide expert user support. Collaborate with IT teams to maintain data integrity, security, and compliance. Ensure DICOM standards are enforced for accurate imaging data. Resolve interoperability challenges to promote seamless system integration. Streamline workflows to improve diagnostic efficiency and patient care.Qualifications:Strong knowledge of DICOM standards and protocolsProven experience in troubleshooting medical imaging systemsExcellent communication and interpersonal skillsAbility to work independently and as part of a team

Bengaluru, Karnataka, India

Key Responsibilities:Provide expert technical support for Office 365 applications and Microsoft Windows systems. Diagnose and resolve complex IT-related issues efficiently. Mentor junior technicians and offer guidance on troubleshooting techniques. Collaborate with customers to understand their needs and resolve technical problems effectively. Utilize tools and software for accurate tracking and management of customer issues. Stay updated on industry trends and advancements to maintain a high level of technical knowledge. Offer on-call support and work flexible hours to ensure continuous system performance and customer satisfaction.Qualifications:Strong troubleshooting and problem-solving skillsExcellent communication and interpersonal skillsProficiency in using CRM systems and help desk softwareAbility to work independently and as part of a team

Mangaluru, Karnataka, India

Key Responsibilities:Troubleshoot and resolve server-related issues to ensure optimal system performance. Monitor server activity levels and take proactive measures to maintain reliability. Implement system updates and develop new infrastructure to support scalability and growth. Collaborate with users to customize Cpanel accounts and configure settings for their specific needs. Support the sales team by identifying upsell opportunities and generating leads through customer interactions. Contribute to the overall success of the help desk team by providing technical expertise and assisting in achieving team goals.Qualifications:Strong knowledge of server administration and troubleshootingExperience with Cpanel and other server management toolsExcellent communication and interpersonal skillsAbility to work independently and as part of a team

Mangalore

Key Responsibilities:Provide exceptional customer service by interacting with customers to address complaints, process orders, and provide timely information. Resolve post-sales issues efficiently to maintain long-term relationships. Consistently meet or exceed customer expectations and address inquiries professionally. Maintain accurate records and handle customer data with confidentiality, adhering to privacy regulations. Collaborate with team members to contribute to departmental and company goals.Qualifications:Strong communication and interpersonal skillsExcellent problem-solving and conflict-resolution abilitiesProficiency in customer relationship management (CRM) systemsAbility to multitask and prioritize tasks effectivelyKnowledge of industry-specific regulations and standards