Suresh Ranganathan Email and Phone Number
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Senior executive with award-winning success leading the sales, solutioning, and delivery of major Telecom/Networking contracts for a Fortune 500 enterprise customer base. Recognized throughout career for a unique combination of technical depth and client-facing relationship management skills, in addition to deep strengths in team leadership, development, and retention. Extensive experience guiding deal-making activities across international markets, driving aggressive business expansion and delivering significant YOY revenue growth. Comfortable holding full P&L responsibility and seamlessly orchestrating the business development, sales engineering, contract negotiation, project delivery, and customer success activities needed to land and deliver multi-million dollar engagements.Core Competencies:• Customer success leadership and the application of cutting-edge CS approaches to maximize account retention and add-on revenue• Leadership, development, and retention of key staff in numerous highly specialized technical/engineering areas• Driving top-line revenue growth, leading targeted G2M strategies, and increasing account penetration and CSAT rates • Sourcing and closing large complex deals involving multi-year maintenance support and managed services for Tier 1 communication service providers• Edge-to-Edge (e2e) computing and developing Telco Cloud strategies and infrastructures that include G2M, NFV, Network Orchestration, and Container lifecycle management• Managing delivery of incremental revenue engagements related to system integration, portfolio development, and service lifecycle management• Building and managing new partner ecosystems to expand project delivery capabilities and increase sales Areas of Expertise: Managed Services; Telco Cloud Operations & IT Infrastructure; Network Function Virtualization (NFV); Digital Transformation; Sales & Business Development; Pre-Sales Engineering; Technical Project & Program Leadership; Market & Competitive Analysis; Strategic Business Planning & Forecasting; Service Delivery & Customer Success; Product Marketing & Management; Global Team Leadership
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Area Vice President, Media, Telecom And Entertainment PracticeL&T Technology Services LimitedIrving, Tx, Us -
Area Vice President, Media, Telecom & Entertainment PracticeL&T Technology Services Limited Jul 2022 - PresentVadodara, Gujarat, In
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Area Vice President, Media, Telecom & Entertainment PracticeL&T Technology Services Limited Jul 2022 - PresentVadodara, Gujarat, In
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Head (Vice President) Of Services SalesNokia Jan 2020 - Jul 2022Espoo, Southern Finland, Fi• Currently heading the Services Portfolio Sales (SPS) team in managing the company’s customer success portfolio serving a top roster of Tier 1 client companies• Drive revenue growth, improving top-line revenue by continuously adjusting delivery solutions and sales strategies to meet changing customer requirements, technology shifts, new product introductions, and digital transformation opportunities• Own all end-to-end sales cycle activities for the Managed Services business—including lead qualification, financial/risk analysis, forecasting, and escalation management• Lead, mentor, and train top-tier Sales Development teams in effective prospecting and deal-closing activities, collaborating closely with internal account teams and delivery personnel• Strategically positioned and expanded the client portfolio via focused upselling efforts and sales development programs -
Senior Director Of Services Sales - Customer Success PortfolioNokia Mar 2018 - Dec 2019Espoo, Southern Finland, Fi• Responsible for contract renewals for Nokia Support Services, leading a cross-market team of experts/consultants in delivering services to Nokia’s top customers based on revenue• Institutionalized a structured G2M approach to the customer success engagement model, improving the quality/profitability of customer engagements and amplifying long-term value capture• Served as a change leader, re-invigorating the pre-sales team and transforming it into a more customer-focused organization able to address customer pain points and support key deal closure
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Head Of Services Sales - System Integration / Care / Telco CloudNokia Aug 2013 - Feb 2018Espoo, Southern Finland, Fi• Led a team of engagement managers in closing/delivering cloud engagement deals with Tier-1 Customers throughout North America• Developed a new multi-year turnkey solution to deliver a Cloud Infrastructure and automated OSS solution, leading to improved customer satisfaction based on Customer Perceived Value Index (CPVI)• Designed elegant business plans to reduce costs with NFVi and implementation of MANO architecture, in addition to developing new service scoping methods to onboard VNF and improve automation• Established the company’s first multi-vendor services deal, executing the new service delivery model in collaboration with partners and creating a strong “reference account” to drive further deals• Pioneered numerous innovative business models and process optimization steps, including a series of new segmented (per carrier, per erlang, per MB) performance improvement pricing strategies
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Head Of Services Delivery & OperationsNokia Apr 2007 - Jul 2013Espoo, Southern Finland, Fi• Designed a highly efficient new delivery organization characterized by significant increases in ability, competency, cost-effectiveness, remotization, On time Delivery, and Operations Quality• Managed end-to-end delivery of a portfolio of over 10 Telecom Operations projects per year, ensuring delivery against all customer commitments—as well as SLA targets related to Response Time, Project Completion Time, and Estimated Cost vs. Actual Cost• Interfaced extensively with customer leadership teams and stakeholder groups to share project updates, discuss risks, resolve any concerns, and ensure timely invoicing and project billing
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Technical Support/Core Stream Manager - Core /Tac/IotNsn Jul 1996 - Feb 2007Espoo, Southern Finland, Fi• Initially recruited as a technical SME, providing customers with expert support around escalated IT issues, in addition to supporting release upgrades, new feature testing, and technical audits• Received “Innovative Solution Development” award for development of a new Emergency 911 architecture and set of processes—involving 3rd parties— to effectively address urgent customer telecom needs and test customized solutions (Intrado,TCS) to ensure solution effectiveness• Took on management of an Engineering team located across 3 provinces in China, leading the team through a complex systems improvement initiative (90 upgrades in two months)—that greatly increased customer satisfaction—completing the project with zero service disruptions
Suresh Ranganathan Skills
Suresh Ranganathan Education Details
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University Of MadrasElectronics &Communication -
Sathyabama UniversityElectronics & Telecommunications
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The University Of DallasMarketing & Finance Diploma
Frequently Asked Questions about Suresh Ranganathan
What company does Suresh Ranganathan work for?
Suresh Ranganathan works for L&t Technology Services Limited
What is Suresh Ranganathan's role at the current company?
Suresh Ranganathan's current role is Area Vice President, Media, Telecom and Entertainment Practice.
What is Suresh Ranganathan's email address?
Suresh Ranganathan's email address is su****@****tts.com
What is Suresh Ranganathan's direct phone number?
Suresh Ranganathan's direct phone number is +140899*****
What schools did Suresh Ranganathan attend?
Suresh Ranganathan attended University Of Madras, Sathyabama University, The University Of Dallas.
What skills is Suresh Ranganathan known for?
Suresh Ranganathan has skills like Product Management, Telecommunications, Project Management, Pre Sales, Core Network, Managed Services, Wireless, Gsm, New Business Development, Computer Network Operations, Lte, Strategy.
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