* Responsible for directly interacting with the customers when they first arrive at the hotel.* Responsible for receiving the guests, handling their requests, and striking the first impression about the hotel into their minds.Most Basic Responsibilities:* Creating guest database* Coordinating guest service* Trying to sell a service* Ensuring guest satisfactionMy Front office Operations:* Interacting with the guests to handle request for an accommodation.* Checking accommodation availability and assigning it to the guest.* Collecting detail information while guest registration.* Issuing accommodation keys to the guest.* Settling guest payment at the time of check-out.

- Welcome guests during check-in and giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner.- Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment.