Suhas Oak Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

• Heading Delivery Excellence function comprises of SEPG, SQA and Metrics Function• Leading various performance & process improvement initiatives and achieved compliances/certifications such as CMMI® for SVC V2.0 ML 3 & followed by ML 5, ISO 20000-01(ITSM), ISO 27001 (ISMS), ISO 27701(PIMS), SOC2 Type 1 & 2 Audits, HIPAA compliance etc.• Performed Data Protection Officer role

Pune, Maharashtra, India

IT Process Improvement Consulting

Hyderabad, India

Pune Area, India

Primarily providing CMMI for DEV & SVC Models, ISO 20000-01, ISO 27001, Agile SCRUM, COBIT5 and ITIL frameworks based process consultancyLeading SEPG and SQA function and achieved CMMI for DEV Ver 1.3 Level 5 and CMMI for SVC Ver 1.3 Level 3 at NihilentManaging ISO 9001:2008 CertificatonManaged Nihilent's business and operations in Tanzania

Pune Area, India

• Conducted process reviews and internal quality audits • Provided process facilitation to the practitioners• Performed pre-sales activities for process consulting such as: 1.Establishing process consulting methodology and offerings 2.Preparation of proposals

Bangalore

• Provided Process Implementation support at client site• Provided the process consultancy to address best practices of CMMI engineering process areas for Managing SAP Application Integration, details are as follows:o Conducted process gap analysis of existing work instructions with respect to CMMI engineering process areaso Defined work instructions for Managing SAP Application Integration and SAP Application Development o Defined SAP Application Development Work instructions, Templates, Guidelines, Checklists, and Forms etc.• Managed client’s QMS Maintenance project as a SEPG Lead, Which includes the following activities:o Analyzing the Process Improvement proposals/Break Fixeso Provide solution to Cliento Establish implementation and deployment plano After Client’s approval provide the solution to team members for implementationo Implement the solution in to Client’s QMSo Manage peer review/testing activity o Deliver the work pack as per plan

Pune, Maharashtra, India

SEPG and SQA

Pune Area, India

• Involved in defining & implementation of ISO 9001: 2000 and CMMI level 5 activities• Conducted Gap analysis to find the gaps in existing processes as compare to CMMI• Process definition• Led Metrics activities• Setting and updating Organizational Baselines & Organization’s Process Performance Models• ISO 9001 Re-certification and continuous up gradation of Zensar Quality Management System• Led Internal Quality department activities independently & responsible for Internal Quality Audit planning, execution, coordination & reporting• Managed defect Prevention activity at project & organization level• Worked as a member of SEPG.• Involved in defining and implementing Process Methodology for Web based applications for Marks & Spencer Offshore Development Center• Automated the Metrics collection & Analysis process• Automated the Post Auditing process • Initiated & led SQA activities in various types of projects

Pune Area, India

• CMM Facilitator for 2 projects• Conducted mock interviews for the preparation of CMM Level 5 assessment• Participated in FAR group• Led Metrics function at Pune Location• Performed Defect prevention activity at project level• Performed implementation of processes & initiated the process improvements• Conducted Internal Quality Audits• In addition, worked as a Developer in 1 project and was involved in following activitieso Involved in requirements understanding and elicitation through teleconferences with cliento Software Development using java coding standardso Performed Code Reviews and tracked defects to the closureo Involved in Database Designing activityo Prepared test caseso Conducted Unit and System-Integration Testing and Database design activitieso Defect tracking and analysis

Pune Area, India

Software Development and Maintenance• Study existing Timesheet Management System • Receive and analyze change requests or reported defects (Change request used to include new Reports generation, Data Fixes, New functionality development etc.)• Perform impact analysis and provide solution• Update design documents as applicable to address changes• Update code to fix or address change request using applicable coding standards• Perform unit testing, system/integration testing• Deploy updated code in to production serverSoftware Quality Assurance:• Conducting Audits• Process definition• Process Review• Reviewing Project Plans, Test plans, SCM plans, Measurement plans • Participation in ISO 9001 Re-certification• Involved in Metrics function