Suhasri Kumar Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Responsible for optimizing the network related aspects of the business including service and network planning, duty and roster construction, reliability metrics and reporting, as well as undertaking run time and timetable analysis.Involved in using relevant tools and systems to ensure our network schedules are optimized, reliable and fit-for-purpose. Also, liaise with other Service Designers, relevant Operations, Commercial, Finance and Fleet team members to improve operational… Show more Responsible for optimizing the network related aspects of the business including service and network planning, duty and roster construction, reliability metrics and reporting, as well as undertaking run time and timetable analysis.Involved in using relevant tools and systems to ensure our network schedules are optimized, reliable and fit-for-purpose. Also, liaise with other Service Designers, relevant Operations, Commercial, Finance and Fleet team members to improve operational performanceResponsibilities:• Ensuring all driver duties comply with the commercial, legislative, and health and safety requirements of our business• Work collaboratively with Operations team members and the Service Performance Analyst to review performance reporting, identify root cause of exceptions, and assist in the development and execution of plans to mitigate these exceptions• Analyse current and proposed timetables and runtime assessments to ensure they are achievable, optimised and fit-for-purpose• Work collaboratively with Operations team members and the Service Performance Analyst to determine optimal timetables, runtimes and repositioning times• Ensure that the application of the scheduling models is transparent and communicated to internal stakeholders.• Improving the functionality of Austrics and associated databases.• Provide support for other users of the scheduling system and related databases. Show less

Auckland, New Zealand

• Maintain a professional image of the company and deliver high quality customer service at all times.• Receive bookings for Inorganic service from Auckland Council, sequence daily collections and allocate jobs tocollection vehicles using company technology and systems• Confirm collections dates with council and customers through agreed processes and systems• Coordinate reports required for Council and Management• Visit Multi Unit Dwelling (MUD) sites and negotiate… Show more • Maintain a professional image of the company and deliver high quality customer service at all times.• Receive bookings for Inorganic service from Auckland Council, sequence daily collections and allocate jobs tocollection vehicles using company technology and systems• Confirm collections dates with council and customers through agreed processes and systems• Coordinate reports required for Council and Management• Visit Multi Unit Dwelling (MUD) sites and negotiate collection and safe access requirements with the site contacts. Obtain signed agreement from site contact in accordance with agreed process. Schedule services and allocate jobs to collection resources• Optimize routes to ensure efficient and safe use of resources• Review complaints and undertake site inspections where required• Complete all records and paperwork accurate Show less

Auckland, New Zealand

1. Responsible for checking Inventory to ensure efficient amount of inventory is maintained.2. Keeping the restaurant clean for a good dining experience and neat cooking environment.3. Demonstrated integrity and honesty while interacting with guests, team members, and managers.4. Excellent communication skills be it verbal or through phone.5. Maintained high standards of customer service during high volume, fast-paced operations6. Performed cash register duties… Show more 1. Responsible for checking Inventory to ensure efficient amount of inventory is maintained.2. Keeping the restaurant clean for a good dining experience and neat cooking environment.3. Demonstrated integrity and honesty while interacting with guests, team members, and managers.4. Excellent communication skills be it verbal or through phone.5. Maintained high standards of customer service during high volume, fast-paced operations6. Performed cash register duties daily.7. Work under pressure when a rush comes in at fast food style restaurant8. Ensuring Rubbish is thrown out on regular basis.9. Check products in sandwich unit area and restock items to ensure a sufficient supply through the entire shift. 10. Logistics calculation on Bread Preparation, defrost (Bread, Meat and vegetables) for the present day and the following day11. Managing the entire shift alone except during lunch hours Show less

1. Interacting with Clients and Customers daily from India, Australia and U.S.A and helping them to sort their issues, enquires, complaint and feedback. 2. Dealing with Customers on helping them to process through the web pages and providing timely support if they are stuck with any page.3. Inputting all the details in SAP 4. Excellent Data Entry skills manually and with software’s and tools for such as MS-Office, Win Task, Unibase, and Zerion Software5. Attending Weekly… Show more 1. Interacting with Clients and Customers daily from India, Australia and U.S.A and helping them to sort their issues, enquires, complaint and feedback. 2. Dealing with Customers on helping them to process through the web pages and providing timely support if they are stuck with any page.3. Inputting all the details in SAP 4. Excellent Data Entry skills manually and with software’s and tools for such as MS-Office, Win Task, Unibase, and Zerion Software5. Attending Weekly scheduled meetings where we discuss on all the complaints, issues for which solution has not been provided and coming up with ideas on how to solve them6. Involved in Preparation of Daily status report, weekly report and updating project dashboard.7. Preparation of Test Data.8. Execution of Test Cases.9. Managing a team of 6 members and responsible in allocating tasks to the team members and providing them timely support.10. Working together in a team and completing all the tasks and issues within the deadline11. Scheduling and attending Meetings with Clients on day-to day basis.12. Analysing the issues and coming up with quick solutions.13. Interviewing and Hiring the right candidates for the team. Show less