Suja S Email & Phone Number

Dubai, United Arab Emirates

Data Analyst | Power BI | Advanced Excel | DAX | Python | SQLI’m currently working as a Data Analyst, where I focus on providing and supporting the business with actionable reports and insights. My key responsibilities include:Power BI: Developing interactive dashboards and leveraging DAX expressions for advanced analytics to drive data-driven decisions.Advanced Excel: Utilizing complex formulas and pivot tables for in-depth data analysis and dynamic reporting.SQL: Extracting and transforming data from databases to analyze key trends and business metrics.Python: Automating processes and performing statistical analysis to streamline data workflows.Through my work, I help the company in financial forecasting, predicting trends, and optimizing business operations. By delivering useful reports and insights, I contribute to strategic decision-making, helping to enhance the company’s financial outlook and efficiency.

Dubai, United Arab Emirates

Delivered effective technical support to end-users, significantly reducing downtime and maintaining smooth business operations.Diagnosed and resolved complex technical issues related to application functionality, database connectivity, and system performance, achieving a 98% resolution rate.Authored comprehensive documentation, including troubleshooting guides, FAQs, and knowledge base articles, which improved first-call resolution rates by 20%.Conducted in-depth analysis of support metrics, implementing proactive measures that enhanced system stability and reliability by 15%.Designed and optimized BQL queries, stored procedures, and views, resulting in a 30% improvement in data retrieval and manipulation efficiency.Collaborated with software development teams to translate business requirements into robust database designs, ensuring data integrity and scalability.Implemented database schema changes and performed data migrations, achieving zero downtime and maintaining 100% data consistency.Applied SQL performance tuning techniques to optimize query execution times, enhancing overall system performance and user experience by 25%.

Kochi, Kerala, India

Provided valuable analytic insights to audit teams, contributing to the successful completion of 600 client engagements.Developed and maintained complex Alteryx workflows for diverse source systems, streamlining data integration and processing over 500 million records.Identified and resolved data extraction issues proactively, reducing turnaround times for client deliverables by 20%.Transformed large data sets into user-friendly deliverables in EY Helix Analyzer, improving audit report accuracy and usability.Managed critical client relationships with tight one-day turnaround times (TAT), maintaining a 95% client satisfaction rate.Supervised junior data analysts and led client engagements, fostering a collaborative and efficient team environment.Addressed performance issues in stored procedures, enhancing the processing speed of large data sets by 30%.Designed and enhanced automation solutions using Alteryx and reporting tools, increasing process efficiency by 25%.Conducted client meetings to understand requirements and discuss timelines, ensuring clear communication and project alignment.

Kochi, Kerala, India

Led statistical analysis using EY Helix GL Analyzer, focusing on key financial areas such as Plant Property and Equipment, Payroll, and Subledgers.Supported audit data analytics for the Middle East Region, demonstrating strong data collection, organization, and analysis skills.Received over 225 appreciations and consistently ranked first in the EMEIA regional appreciation dashboard for outstanding performance.Awarded the Spot Award from EY for exceptional performance and contributions to the regional appreciation dashboard.Managed diverse data sources and file types, enhancing data analysis capabilities and ensuring comprehensive audit support.

Trivandrum, Kerala, India

Collaborated with senior developers to deliver Java-based solutions, enhancing project functionality and scalability.Applied networking algorithms and tools to optimize application performance, ensuring seamless data exchange.Utilized MySQL database management skills to design and maintain efficient backend processes, ensuring data integrity and accessibility.Streamlined development processes through active participation in code reviews and debugging sessions, contributing valuable insights that improved project delivery timelines by 15%.

Master Of Computer Applications, Computer Application

Bachelor Of Computer Application