Suja G. Email & Phone Number

San Francisco, California, Us

Hinge Health is creating a new healthcare system, built around you. Accessible to 25 million members across 1,250 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry’s most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health’s HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Hinge Health has raised over $ 1 billion to date with offices across San Francisco, Austin, Chicago, Denver, Minneapolis, Portland, Seattle, Bangalore and more. Four in five health plans and employers with a digital MSK solution trust Hinge Health. Learn more at http://www.hingehealth.com.- Strategic operations leader for a team of 100+ behavior change champions, including health coaches and leaders to drive organizational revenue and kickstart member success. Partner with Product/Design, Growth Marketing, Business Operations, and Clinical Leadership to set and accomplish ambitious business outcomes.- Redesign KPIs to meaningfully incentivize staff engagement to improve revenue.

Dream Makers, LLC collaborates with teen clients, maximizing their growth and potential, resulting in clarity for their studies and careers, and ultimate success in areas that matter most to them. Have successfully coached many clients towards their desired pathways, resulted in multiple acceptances to their programs of choice.

St. Louis, Mo, Us

-Selected to run both the Acute Care and Community Palliative organizations as well as the largest hospital-based Home Care division for Ascension Post Acute. Responsible for increasing patient census and volume, with a team of field APNs, RNs, therapists and back office associates.-System responsibilities for the growth of the post-acute organizations volume and revenue. Increased volume by over 17% in my first 90 days in the role, improved productivity and hired many revenue-producing clinicians to increase revenue.-Responsible for day-to-day operations in a fast-paced, highly matrixed environment. - Responsible for business growth based on programs wins, product roadmaps, future technology and influence growth in emerging markets. Change agent, establishing key client relationships for increased revenue.

St. Louis, Mo, Us

-Led the Ascension at Home Northwest (formerly known as Alexian Brothers) home care agency for Ascension IL, with a census of 450 patients and over 80 revenue-producing field clinicians and office associates. In my role, I facilitate short- and long-term strategy to increase business for the largest hospital-based home care agency for Ascension IL. I collaborate thoughtfully with partners to guarantee high quality patient interventions. -I successfully led the team to pass numerous accreditation surveys, gaining deemed status for our home infusion business. I work closely with executives and stakeholders for high quality outcomes based on metrics management.-Developed tracking and management system with KPI's (safety, quality, productivity, cost & inventory) for all programs.-Responsible for Staffing and Employee development while maintain a safe, sustainable, and responsible workplace.-Transformed technology/product/market vision into top and bottom-line results, running lean and remaining profitable.- Overachieved EBIDTA for all agencies by 11%, while maintaining strong patient to staff ratio

St. Louis, Mo, Us

Promoted 5 times within 8 years of tenure at the organization that evolved from Presence Health --> AMITA Health and now Ascension IL Health. System Director, Care Transitions/Care Management In my role, I facilitate strategic initiatives that aim to improve patient outcomes and reduce readmission across 14 hospitals in a health system. I collaborate with partners to guarantee the provision of the highest quality patient care. By implementing innovative patient interventions, I was able to reduce the readmission penalty rate by over 5.7% while consistently raising several hospital CMS star ratings. Engaging with interdisciplinary teams, I am able to provide positive patient experiences through high-quality practices and effective medical resources management. I spearhead team efforts and initiatives to reduce the length of stay and enhance the use of community resources for better clinical outcomes.Serving as an advocate for patients and their families, I effectively address their specific needs. I direct the management of their financial resources, communicate with payor and referral sources, and deliver quality services, ensuring high satisfaction levels. Also, I lead the planning and coordination of inpatient hospital care management and utilization review activities. In collaboration with hospital administrator, finance director, and executive leaders I execute results.

St. Louis, Mo, Us

My functions involved directing the case management team and implementing a proactive strategy to achieve high-quality clinical outcomes in a cost-effective manner. I also oversaw case management programs, social work operations, quality improvement, and utilization management. By executing program strategies, goals, and objectives, I was able to ensure patients’ treatment needs were met while controlling the costs of their care.Additionally, I participated in the planning and development of strategic, operational, and service design plans and policies to realize the organization’s mission and vision of maintaining and improving the health of diverse groups of populations. I analyzed patient satisfaction data, reviewed best practices, and presented results. Working with the leadership team, I established site priorities and implemented corrective actions to proactively address gaps and inefficiencies.

Melville, New York, Us

As a Coach/Consultant/Public Speaker/Trainer, I facilitated high-impact presentations and leadership training courses for executive public speakers. Leveraging my in-depth familiarity with technical sciences of adult learning, I deliver cutting-edge practical education to professionals in various arenas, including insurance, government agencies, and healthcare. Serving as a trusted consultant, I also provide expert advice and customized training to diverse industry professionals, from c-suite executives to front line leaders and associates - teaching mankind to be keepers of the flame!

Woonsocket, Ri, Us

Executing primary care for patients with acute conditions was one of my primary responsibilities. I provided accurate assessment and diagnosis of common medical and psychiatric illnesses to administer appropriate medication and therapeutic interventions. I also determined all educational needs of the community around various disease state management for chronic conditions. Acting as a healthcare advocate, coach, and educator, I provided updated clinical, scientific, and medical information to increase their awareness and understanding of appropriate/inappropriate use of treatments. To contribute to improving patient outcomes, I identified opportunities for developing outreach activities within the local community.

Hartford, Connecticut, Us

• Responsible for managing care management programs, including planning, scheduling, reporting and budgeting in a Medical Management Managed Care Organization (MCO) for CMS & Medicaid.• Collaborate with executive leadership to execute on strategic plans for improved quality and best practices. • Key consultant in the development, implementation and management of complex projects such as the Temporary Assistance for Needy Families (TANF) and Affordable Care Act (ACA) implementations for the Aetna Medicaid Medical Management organization in collaboration with CMS and HFS. Utilize Six Sigma process improvement to create lean, efficient processes. Lead as a culture change agent within the organization

Deerfield, Il, Us

• Performed assessment, diagnosis and primary care in an acute retail health clinic setting for patients across the the lifespan as a Family Nurse Practitioner student. Adept with documentation and billing.

Chicago, Il, Us

• Dedicated patient advocate and charge nurse, assessing patient needs, prioritizing clinical care management, providing patient education and coordinating services with other health care providers.• Managed staff in supervisory role, assigned duties for team to provide patient care for all patients on 42 bed unit. Worked with an under-served population of mainly Medicaid and Medicare clients.

Us

* Provide effective nursing care for pediatric patients and their families. Apply best practices to streamline process to improve quality. Behaviors include problem solving, multi tasking and teaching/learning.* Chosen to lead and chair committee to improve patient satisfaction and HEDIS scores hospital wide. Apply best practices to streamline process to improve quality.

Chicago, Illinois, Us

Provide primary care nursing to adult and geriatric populations with medical and neurological problems in surgical/transplant unit. Assisted nursing team with care of pre/post-op patients; discontinued catheters/IVs, charted I/Os and vitals, conducted safety checks, assisted with ADLs, precepted new CNAs;

Chicago, Illinois, Us

* Creative program director, managing a $24M budget, providing technical solutions on time. Led 30 cross-functional managers to drive project through lifecycle. Achieved cost savings of $1.1M in year one alone. * Achieved highest quality release in 4 year history of 4G Wireless Broadband Solutions organization. Honored with Quality Star Award for on time delivery overcoming third party schedule slips and numerous budget cuts. * Saved $1.47M in 5 months by negotiating discounts with third party vendors leveraging maintenance and service contracts used by other departments. Presented successes to organizational Town hall.

Chicago, Illinois, Us

• Adept at leading people in problem solving methodologies, with a focus on high quality customer outcomes. • Saved $1.47M in 6 months by negotiating creative vendors’ discounts. Presented successes to town hall.

Chicago, Illinois, Us

* Championed vision for innovative cross-company collaboration, leading team of diverse multi-industry professionals which created the Midwest Asian American Business Network consisting of 25 Chicagoland organizations.* Managed project from concept to delivery facilitating first leadership symposium supported by three companies, Motorola, GE & BP. Awarded 1st Member of the Quarter Award for ground-breaking work..

Chicago, Illinois, Us

* Managed resource scheduling and budget. Directed activities for a team of 6 engineers to install a new telecommunications lab. Go-to person for management, engineering and clients as the Situation manager for high profile customer issues ensuring stakeholder satisfaction.* Drove customer trouble tickets to closure managing complex, high visibility issues. Implemented knowledge transfer initiatives to reduce operation downtimes by 18% and decrease penalty costs by over $1.1 million per year.

Chicago, Illinois, Us

* Prioritized and managed schedule, resources, deliverables and quality for a new technological solution. Provided supervision and training for direct and indirect reports. Steered vision and goal scorecards.* Oversaw third party vendor management and scheduling, resource allocation, budget analysis.* Steered vision and priorities as champion of Divisional Steering Committee developing goal scorecards and dashboards for organization. Drove divisional goals with scorecard analysis and reporting. Led executive reviews to mitigate risk and drive change.

Armonk, New York, Ny, Us

Coordinated & implemented seminars on e-business for IBM clients. Managed travel budget for seminars in Midwest.

Masters Of Business Administration (Mba), Healthcare Management

Masters Of Science, Registered Nursing/Registered Nurse

Masters Certificate, Family Nurse Practitioner

Masters Certificate, Project Management

Bachelors Of Science, Computer Engineering, Minor In French