Construction Manager
Current• Manage 30 project files at a time during the construction project's lifecycle by acting as primary contact and advisor for the insurance provider, policy holders, and company management• Oversee day-to-day operations management of specific aspects of the projects - including material ordering, recruiting, scheduling (GANNT), sub-contractor supervision, collecting deductibles and confirming coverage• Respond to customer inquiries/complaints and achieving strong Net Promoter Scores (NPS), which measures overall customer satisfaction and customer retention• Apply the Kanban method to ensure projects are completed within specific budgets, margins and timelines as per the company’s KPIs• Inspect the quality, workmanship and deficiencies at different stages of projects through regular site inspections• Document project flow using RMS, XACTAnalysis and Encircle to monitor progress of projects