Sujata D

Sujata D Email and Phone Number

Technocrat Certification Manager of major US acquirer processor Payment Gateway Level 3 EMV Host certification ISO8583 CSM @ Cognizant
teaneck, new jersey, united states
Sujata D's Location
India, India
About Sujata D

As a detail-oriented person, I have worked in the IT and Education domain throughout my career graph. Since the last 10 years, I have been associated with Cognizant Technology Services working for a leading US acquirer processor and payment gateway. I have proficiency in testing new EMV tool and validate various features. During the course of my work experience I have tested all card present solutions like Transit, Retail, Restaurant, Car Rental and Lodging in Unit, regression and UAT testing also tested and certified card not present E-Commerce (Digital Wallet) & Direct marketing solutions.In addition to my professional experience, I have gained technical expertise in managing projects of Payment Gateways, Vendors and Merchants by handling multiple EMV and Non-EMV implementations from Acquirer standpoint for several US institutions. My experience gained in diverse areas encompassing implementation and migration projects, testing, innovation and automation on-boarding, set-ups, quality checks, terminal deployment, and pricing makes me competent to work in multi-domain work culture.I have strong technical skills and can communicate complex concepts in a precise manner, either verbally or in writing, with excellent communication skills and maintaining cordial relations with all the stakeholders.I also have experience in teaching Science and Math subjects to high school students and facilitating technical training to new hires

Sujata D's Current Company Details
Cognizant

Cognizant

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Technocrat Certification Manager of major US acquirer processor Payment Gateway Level 3 EMV Host certification ISO8583 CSM
teaneck, new jersey, united states
Website:
cognizant.com
Employees:
278214
Sujata D Work Experience Details
  • Cognizant
    Service Manager
    Cognizant Apr 2012 - Present
    • Working for a major US acquirer and payment processor as Service Manager, managing team of 32 Certification Analysts along with 6 Team Leads• Assisting in testing the new EMV tool and validating various features • Testing all card present solutions like Transit, Retail, Restaurant, Car Rental and Lodging in Unit, regression and UAT testing also testing and certifying cards not present E-Commerce (Digital Wallet) & Direct marketing solutions• Managing projects of Payment Gateways, Vendors and Merchants by handling multiple EMV and Non-EMV implementations from Acquirer standpoint for several US institutions• Involved in Standards: ISO 8583 authorization, EMV, Visa, MasterCard, Amex and Discover• Proficiently managing projects for implementation and migration projects• Handling innovation and automation on-boarding, set-ups, quality checks, terminal deployment, and pricing etc.• Working as a primary point of contact for operational and project issues for accounts processing more than USD 100 $ MM in annual volume• Serving as a project liaison and requester, resolving issues related to account maintenance, equipment and technology rollouts adhering to project management standards• Working with Implementation, Project and Relationship Managers offshore to develop project plans and perform high-level quality Assurance reviews• Ensuring internal and external reporting on timely manner, ensuring meeting of SLA and KPI for the towers, productivity control, developing new strategies to maintain and improve on the quality of service delivery• Accountable for service delivery, maintaining a positive relationship with clients by identifying their needs, assessing their feedback, establishing improved and refined services• Hiring, training and team deployment also set goals for teams and provide appraisals
  • Wipro
    Trainer And Sme
    Wipro Nov 2008 - Oct 2009
    New Delhi Area, India
  • Wipro
    Executive
    Wipro Mar 2007 - Nov 2008
    Kolkata Area, India
  • Secondary School
    Teacher
    Secondary School May 2000 - Mar 2007
    Kolkata Area, India
    • Taught Science and Math subjects to high school students. Made subjects interesting and easy to learn by incorporating progressive and innovative teaching methods.

Frequently Asked Questions about Sujata D

What company does Sujata D work for?

Sujata D works for Cognizant

What is Sujata D's role at the current company?

Sujata D's current role is Technocrat Certification Manager of major US acquirer processor Payment Gateway Level 3 EMV Host certification ISO8583 CSM.

Who are Sujata D's colleagues?

Sujata D's colleagues are Vineeth Malireddy, Shashank Kaw, Karthikeyan T, Subashini A, Megan Lagrega, Cgsp, Kalpana Radhakrishnan , Cspo®,a-Csm®,icp-Acc®,icp-Ent®,safe Popm®, Rahul Lokhande.

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