Central Operations Executive with a strong foundation in managing complex operations for Amazon Seller Services Pvt. Ltd. Proven track record of enhancing efficiency, optimizing processes, and ensuring seamless seller experiences.Experience:Central Operations Executive | Amazon Seller Services Pvt. Ltd. | Sep 2021Oversaw end-to-end operations to facilitate seller registration, listing, and order management.Managed a 20-member team, fostering a culture of continuous improvement and operational excellence.Coordinated with internal teams to resolve escalated issues promptly, ensuring seller satisfaction.Developed and maintained SOPs, enabling consistent processes across multiple functions.

Experienced Senior Operational Executive with a successful track record at ShopX, demonstrating proficiency in managing complex operations and driving efficiency. Proven ability to lead teams, optimize processes, and ensure seamless operations for enhanced customer experiences.Played a key role in overseeing and improving central operations, resulting in streamlined processes and increased operational efficiency.Led cross-functional teams to successfully implement B2B & B2C.Utilized data-driven insights to identify operational gaps and implement solutions that positively impacted sales team.