Sujata Rajkarne Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Seattle, Washington, United States

● Spearheaded a team of 3 to design a gamified product that raises awareness about misinformation while building media literacy skills using Agile.● Interviewed 10 users & 5 SMEs to understand information consumption habits & customer needs, defined requirements & designed a prototype.● Validated the prototype through A/B testing that resulted in stakeholder buy-in and pushed the product to the development stage.“Are You Nuts?” is a collaborative game of deceit and investigation that takes place in the fictional world of “Acornucopia.” Players are split into two teams and complete tasks around the city to sway public opinion of a breaking news headline. The “Nuts” are attempting to spread mis/disinformation while eroding the credibility of the story and pushing the city towards nuttiness. All other players fight to keep the story credible by using the city's information institutions to support the credibility of the headline.

Seattle, Washington, United States

● Conducted surveys and quantitative analysis to understand customer pain points and purchasing trends; presented recommendations to thestakeholders, including CEO at Adventure Tripr Inc.● Designed google analytics dashboards to track website traffic, customer engagement, and user conversation rate to optimize underperformingproduct features resulting in a user-friendly platform and reduced monthly churn by 8%● Monitored key product metrics and communicated product successes and areas for improvement to stakeholders on a weekly basis.● Participated in stakeholder meetings with cross-functional teams and presented the go-to-market strategy for international trip itineraries.

London, United Kingdom

● Defined the product vision and strategy for a mobile app exclusive for an event in collaboration with internal stakeholders and subject matterexperts to deliver a minimum viable product in 28 days by prioritizing success metrics and developing user stories.● Led the onboarding journey for 761 customers, with a focus on designing extensive product support artifacts to assist customer feature discovery which resulted in an average increase in customer satisfaction scores.

Pune Area, India

● Collaborate with developers to create internal tools for product design and inventory management, resulting in a 37% increase in turnaround time.● Studied market trends and customer feedback; analyzed data in excel to understand user needs and recommended development strategies thatboosted revenue by 31%.● Developed a tool for the sales engineers that recommended workstation design templates based on user requirements that increased engineerproductivity by 21% and enhanced customer experience.● Identified gaps in the onboarding and training process for vendors and users; led the build of a new onboarding process across the sales andengineering team, which decreased support tickets by 18%● Performed competitor analysis & user research; identified and launched initiatives for localized production for the Indian market that reduceddelivery time by 27%, and increased profit margins by 36%.

Master Of Science - Ms, Information Management

Master'S Degree, International Events Management

Bachelor Of Technology (B.Tech.), Electronics And Telecommunication Engineering