Retail Manager
Current• Developed and implemented sales & marketing plans with management.• Trained, Supervised and coordinated daily activity of Sales Executives.• Developed, Maintained and Analyze results of Customer Satisfaction Survey and created reports to Management.• Performed Quality Assurance of incoming calls and reported findings to Management.• Managed database in CRM software to gather and streamline information.• Analyzed figures, posting and documents to maintain accounting program accuracy.• Created detailed expense reports and requests for capital expenditures.• Supported operations by communicatingwith customers, filing documents and managing data.