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Sujay K. Email & Phone Number

Player Services Team Lead at Ubisoft India Studios
Location: Pune, Maharashtra, India 6 work roles 3 schools
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Current company
Ubisoft India Studios
Role
Player Services Team Lead
Location
Pune, Maharashtra, India

Who is Sujay K.? Overview

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Sujay K. is listed as Player Services Team Lead at Ubisoft India Studios, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sujay K..

Sujay K. previously worked as Floor Activity Officer at Ubisoft India Studios and Player Interactions Agent at Ubisoft India Studios. Sujay K. holds Bachelor'S Degree, Computer Programming, Specific Applications from Chandigarh University.

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Email format at Ubisoft India Studios

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Ubisoft India Studios

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About Sujay K.

Leading with a mission to empower well-informed team members, We support and assist players through Technical, e-commerce, and account-related challenges, utilizing platforms like Salesforce, Conflux, Oder-Dynamics, Tableau and many more. Steering a team of high performance, I ensure individual well-being and career growth of each team member. Delivering top-tier player support, our collective knowledge and careers in the gaming universe! 🚀🎮

Current workplace

Sujay K.'s current company

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Ubisoft India Studios
Ubisoft India Studios
Player Services Team Lead
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6 roles

Sujay K. work experience

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Player Services Team Lead

Current
Ubisoft India Studios

Pune, Maharashtra, India

On a mission to elevate my team's performance to new heights. Captain of a talented crew😎, ensuring they're not just informed but armed with the best tools and guidance to deliver quality support to Ubisoft player queries. As a Team Lead at Ubisoft🎮, I lead the charge in assisting Ubisoft players with any technical, e-commerce, or account-related hiccup they might face. Navigating through the realms of Salesforce, Conflux, Tableau, Time Sheet Management, evaluation tools, adherence management, TL tools, and delivering impactful feedback, my goal is to cultivate a team that consistently provides an electrifying level of support to our cherished gamer around the world, along with improving my team's knowledge and career.

Oct 2022 - Present

Floor Activity Officer

Ubisoft India Studios

Pune, Maharashtra, India

Supervisory role for Ubisoft Pune CRC team. Includes monitoring and supervising 50+ agent's follow their task and remain productive throughout day.Supervision includes reporting performance, onboarding, offboarding, manage agent schedule through Aspect, reporting work avoidance/ laneblocking; tracking and reporting agent outages, CSAT; providing feedback, sharing daily, weekly and monthly teams preforms updates; extending support on various global projects; initiate and complete own project impacting global level improving agent experience; along with fulfilling manager assigned task.

Oct 2021 - Sep 2022

Player Interactions Agent

Ubisoft India Studios

India

Live Support for Ubisoft Games. Provided Email and Live Chat support for technical issues/questions regarding PC and Console, as well as Ubisoft game accounts.

Feb 2020 - Oct 2021

Payment Support - American Medical Response

Credence Management Solutions, Llc

India

Spotlighting and contacting prominent United States medical assistance bill defaulters, conceiving payment plans, and negotiating updated payment options.

Apr 2018 - Feb 2020

Senior Analyst - Commercial Properties

Fidelity National Title

Bangalore Urban, Karnataka, India

Quality analysing of created title report on residential and commercial properties.

Apr 2017 - Apr 2018

Residential And Commercial Title Examiner

First American Title

Salem, Tamil Nadu, India

Perform full Title Search using United States real estate properties, judgement and mortgage documents and update process on different states.

Nov 2014 - Apr 2017
3 education records

Sujay K. education

Diploma In Computer Science Engineering, Computer Science, First Class With Distinction

Gugai Higher Secondary School, Tn, In
FAQ

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Quick answers generated from the profile data available on this page.

What company does Sujay K. work for?

Sujay K. works for Ubisoft India Studios.

What is Sujay K.'s role at Ubisoft India Studios?

Sujay K. is listed as Player Services Team Lead at Ubisoft India Studios.

Where is Sujay K. based?

Sujay K. is based in Pune, Maharashtra, India while working with Ubisoft India Studios.

What companies has Sujay K. worked for?

Sujay K. has worked for Ubisoft India Studios, Credence Management Solutions, Llc, Fidelity National Title, and First American Title.

How can I contact Sujay K.?

You can use AeroLeads to view verified contact signals for Sujay K. at Ubisoft India Studios, including work email, phone, and LinkedIn data when available.

What schools did Sujay K. attend?

Sujay K. holds Bachelor'S Degree, Computer Programming, Specific Applications from Chandigarh University.

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