Neighbourhood Coordinator (Retirement And Assisted Living)
Current- Support and oversee care and support operations that impact the resident experience and ensures adequate and proper staffing level to provide high quality services to residents.
- Assists with the health care assessment and authorization procedures as directed by Care Coordinators, including contacting service providers and care partners.
- Receive referrals through HPG portal for the allocation of services, equipment and supplies for patients and connecting with resident to implement services/support with care.
- Weekly billing to LHIN using HPG portal. Have created internal system to implement services to resident using internal team members. Have created system to capture weekly update with resident’s daily allotted time from.
- Work with primary care practitioners, staffing agencies, community care agencies and others to coordinate care across the village.