Sujesh Ps Email & Phone Number

Bengaluru, Karnataka, India

• Key Operational Functions: Responsible for leading and managing key operational functions including Program Management, Depot Repair Operations, Supply Chain Management, Warehouse Management, and Channel Partner Development & Operations. • Program Management: Leading end-to-end execution of New Product Introduction (NPI) programs while managing P&L, enhancing customer satisfaction through continuous improvement, and developing precise budgets and forecasts to guide business… Show more • Key Operational Functions: Responsible for leading and managing key operational functions including Program Management, Depot Repair Operations, Supply Chain Management, Warehouse Management, and Channel Partner Development & Operations. • Program Management: Leading end-to-end execution of New Product Introduction (NPI) programs while managing P&L, enhancing customer satisfaction through continuous improvement, and developing precise budgets and forecasts to guide business decisions.• Depot Repair Operations: Supervising daily repair activities to ensure efficiency, implementing cost-optimization strategies to meet production targets, and designing scalable ramp-up plans and onsite solutions for evolving customer needs.• Supply Chain Management: Strategically planning procurement and managing inventory to meet Inventory Turnover Objectives (ITO), developing supplier relationships to reduce costs and ensure timely component availability, and coordinating centralized repair production planning for optimal resource use Show less

Bangalore

• Managed after-sales service and CRM development for multiple business verticals.• Monitored financial and operational health, prepared NPI budgets, and managed costs.• Led the creation and implementation of service policies, and managed spares and stock procurement.• Defined service agreement scopes and ensured regulatory compliance with legal and tax teams.• Coordinated diverse projects with regional operations and spare part logistics while maintaining strong customer… Show more • Managed after-sales service and CRM development for multiple business verticals.• Monitored financial and operational health, prepared NPI budgets, and managed costs.• Led the creation and implementation of service policies, and managed spares and stock procurement.• Defined service agreement scopes and ensured regulatory compliance with legal and tax teams.• Coordinated diverse projects with regional operations and spare part logistics while maintaining strong customer relationships. Show less

Bengaluru, Karnataka, India

• Launched and managed a channel network of 250 partners, overseeing CRM systems and UAT/SIT functions to ensure smooth operations.• Supervised P&L for five consumer digital accounts, implementing cost control measures and leading cross-functional teams to achieve sales and profit targets.• Ensured customer satisfaction through action plans based on feedback, and led LEAN and Kaizen initiatives to enhance processes, alongside managing NPI launches and logistics coordination.

Bengaluru, Karnataka, India

• Designed and managed a consumer digital account involving 180+ ASPs and four regional repair hubs in India, overseeing SLAs and P&L for the account.• Directed performance monitoring, managed CRM scope, and facilitated the SIT, UAT, and launch ramp-up of CRM systems.• Introduced a pioneering out-of-warranty quote generation system and integrated tracking for carrier movements, while implementing Go-To-Market training to drive improved results

New Delhi Area, India

New Delhi, Delhi, India

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, B

Diploma, Electronics