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Sujita Kc Email & Phone Number
L2 Support Technician
at
Orion Print Management
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
L2 Support Technician
Location
Lidcombe, New South Wales, Australia
Company size
Who is Sujita Kc? Overview
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Quick answer
Sujita Kc is listed as L2 Support Technician at Orion Print Management, a company with 8 employees, based in Lidcombe, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Sujita Kc.
Sujita Kc previously worked as IT service Desk Technician at Georges River Council and IT Support Technician at Apcd Pty Ltd. Sujita Kc holds Bachelor'S Degree, Information And Communication Technology from University Of The Sunshine Coast.
Company email context
Email format at Orion Print Management
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Orion Print Management
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Profile bio
About Sujita Kc
An individual with strong technical skills and a focus on providing excellent customer experience. I have proven track record of diagnosing and troubleshooting a wide range of hardware and software issues, prioritizing, and delivering high-quality result within tight deadlines. My ability to communicate effectively with both customers and colleagues, quick learning, adaptability to new technologies and processes make me a valuable addition to any team.
Current workplace
Sujita Kc's current company
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Orion Print Management
3 roles
Sujita Kc work experience
A career timeline built from the work history available for this profile.
It Service Desk Technician
Current- Act as the initial point of contact for clients, providing first-level customer support through face-to-face interactions, phone and email.
- Ensure the diligent tracking and maintenance of the Council's technology assets and mobile devices, adhering strictly to the Council's established procedures.
- Actively manage and update the Georges River Council IMT Knowledge Base.
- Utilize IT Service Management tool (Zoho ticket system) and document customers requests and incidents in accordance with ITIL and Georges River Councils processes.
- Service customer withing the agreed SLA and maximise the positive experience helping resolve issues upon first contact.
- Assist with Service Desk inquiries by prioritizing customer satisfaction and employing solution-driven strategies.
Oct 2023 - Present
It Support Technician
- Acted as a first point of contact for IT related queries.
- Reset Multifactor Authentication and guided customers to register device on Microsoft Authenticator application.
- Engaged with vendors such as HP, Lexmark, Lenovo, and Dell on demand basis.
- Created Request or Incidents using Zoho ticketing based on type of problem on behalf of customers and performed first level triage, diagnostics, and troubleshooting.
- Escalated the tickets to the appropriate team where necessary with detailed notes on investigation of the issue.
- Troubleshooted BSOD (Blue Screen of Death) in accordance with error code and supplied bit locker key when essential.
Apr 2023 - Sep 2023
2 education records
Sujita Kc education
Bachelor'S Degree, Information And Communication Technology
High School
Golden Future Higher Secondary School
FAQ
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Quick answers generated from the profile data available on this page.
What company does Sujita Kc work for?
Sujita Kc works for Orion Print Management.
What is Sujita Kc's role at Orion Print Management?
Sujita Kc is listed as L2 Support Technician at Orion Print Management.
Where is Sujita Kc based?
Sujita Kc is based in Lidcombe, New South Wales, Australia while working with Orion Print Management.
What companies has Sujita Kc worked for?
Sujita Kc has worked for Orion Print Management, Georges River Council, and Apcd Pty Ltd.
How can I contact Sujita Kc?
You can use AeroLeads to view verified contact signals for Sujita Kc at Orion Print Management, including work email, phone, and LinkedIn data when available.
What schools did Sujita Kc attend?
Sujita Kc holds Bachelor'S Degree, Information And Communication Technology from University Of The Sunshine Coast.
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