Sujit Deshmukh Email & Phone Number

Dighi Pune

Job Role:Monitor PAN India customer networks, check basic alarms in media, confirm link status with customers, raise dockets for further actions, and resolve issues proactively.Responsibilities:• Implemented proactive monitoring procedures for PAN India customer networks.• Checked Transmission alarms in media and promptly raised dockets for further actions.• Resolved network issues, reducing downtime and enhancing customer satisfaction.• Monitored SNMP, ICMP, Ping response, and utilization reports for network optimization.• Effectively communicated with customers, providing updates on issue resolution timelines.• Collaborated in a flexible shift role, ensuring 24/7 coverage for network monitoring.• Applied IP networking skills to identify and address root causes of network incidents.Achievement:Received the BRAVO Award for Best Performance.

India

Job Role:Worked in the SOC department, troubleshooting link down, flapping, packet drops, and latency issues. Checked media alarms, including LOS, LOF, LOP, and configuration issues.Responsibilities:• Investigating and resolving network incidents.• Handling link down and flapping issues.• Analyzing packet drops and latency problems.• Monitoring media alarms and configuration issues.• Collaborating with cross-functional teams for issue resolution.

Bachelor Of Technology - Btech, Electronics And Telecommunications Engineering, Cgpa 7.02

Hsc, Science, 65%

Ssc, 85%