Key Deliverables:• Leading operations for multiple cities and delivering consistent results and efficiency by implementing efficient operational processes, resulting in increased overall productivity and cost savings• Streamlining and optimizing inventory management systems, maintaining product availability while reducing stock levels• Effectively managing the balance between supply and demand, resulting in improved service quality • Leading and managing a team of 20 employees… Show more Key Deliverables:• Leading operations for multiple cities and delivering consistent results and efficiency by implementing efficient operational processes, resulting in increased overall productivity and cost savings• Streamlining and optimizing inventory management systems, maintaining product availability while reducing stock levels• Effectively managing the balance between supply and demand, resulting in improved service quality • Leading and managing a team of 20 employees, providing training, mentoring, and conducting performance evaluations that led to higher employee engagement• Played a key role in strategizing and executing expansion plans in alignment with market demand,contributing to the company's growth • Devising and executing strategic plans aimed at enhancing customer satisfaction, ultimately achieving a 25% increase in customer retention and repeat business• Developing and implementing key performance indicators (KPIs) to monitor and evaluate demand and supply• Fostering close collaboration with sales, marketing, and production teams to align demand forecasts with production schedules and inventory levels• Working in coordination with cross-functional teams to enhance procurement processes• Creating interactive dashboards using Tableau and Power BI to visually present essential KPIs and trends for easy understanding• Generating comprehensive reports for the team, offering insights and recommendations for optimizing business processes and strategies• Negotiating advantageous terms with vendors, resulting in reduced inventory costs Show less

Key Deliverables:• Built teams from the ground up and oversaw the operations of the pre-owned car business in the Karnataka region with a team of 20 members• Managed both the initial and intermediate stages of delivery logistics• Addressed dealer and seller concerns, approvals, and escalations promptly• Recruited and trained new talent while managing third-party vendors• Created dashboards for the retail team to track their cases and ensure timely resolution

Key Deliverables:• Oversaw daily store operations, with a focus on inventory management and compiled weekly and monthly sales and stock reports• Organized merchandise to create visually enticing displays that boost sales• Cultivated and maintained positive, loyal customer relationships based on exceptional service

Key Deliverables:• Continuously nurtured customer relationships to optimize customer retention to meet store sales targets and complet daily tasks• Emphasized upselling and prioritized key performance indicators (KPIs) to enhance overall customer satisfaction and store profitability• Efficiently oversaw store inventory and implemented proper procedures for stock handling• Provided leadership in team management, including training, development, and monitoring of team members' KPIs

Key Deliverables:• Enhanced the brand's presence in the local market and developed strong relationships with existing dealers while actively seeking out new dealer partnerships• Generated daily sales and inventory reports for different regions• Collaborated with retail representatives to improve sales through enhanced product displays & promotional materials• Maintained detailed records of sales, returns, and inventory levels