Sujit Kumar Sen Email & Phone Number

Lonavla

Avion holiday resort is having 3 properties in Lonavla with 60 rooms,21 rooms and 26 rooms .These three properties overall F&B service and day to day operation I am looking after.I am having a team of total 23 members including 4 captain and 1 Asst. F&B manager.our main business is conference business.Other measure work like menu planning,yearly budget,cost control,staff training,inventory management,maintaining customer satisfaction standard ,innovation of new new ideas for buffet… Show more Avion holiday resort is having 3 properties in Lonavla with 60 rooms,21 rooms and 26 rooms .These three properties overall F&B service and day to day operation I am looking after.I am having a team of total 23 members including 4 captain and 1 Asst. F&B manager.our main business is conference business.Other measure work like menu planning,yearly budget,cost control,staff training,inventory management,maintaining customer satisfaction standard ,innovation of new new ideas for buffet setup,special training for pharma boys regarding hotel attitude,menu setup according to state wise,festival wise, and type of client wise, Show less

Avion Holiday Resort(Lonavla)

*Managed and controlled all the operational activities of the property including emplyees,operational maintenance,daily sales and profit and loss control.*Set goals, motivate/discipline emplyees,perform labour expense control,control of general expenses,and resolve guest related issues in accordence with the company goals.*Coordinate direct and manage the hotel operation to achive maximum profitability,ensure guest satisfaction,perfect the financial aspects of the business and maintain… Show more *Managed and controlled all the operational activities of the property including emplyees,operational maintenance,daily sales and profit and loss control.*Set goals, motivate/discipline emplyees,perform labour expense control,control of general expenses,and resolve guest related issues in accordence with the company goals.*Coordinate direct and manage the hotel operation to achive maximum profitability,ensure guest satisfaction,perfect the financial aspects of the business and maintain the property.*Consistently deliver result that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues,guest and associate satisfaction and effectiveness and efficiencies.*Performed other duties and responsibilities as assigned by the management on time to time. Show less

Co-ordination with all aspects of the departments operation to ensure that the services of the department are delivered to the guest or internal customer with the aim of exceeding guest expectation & accordance with "Brand name's stander & procedure.Responsible for the day-to-day management of associates working in the department.Analyses & respond to guest feedback, guest satisfaction & associate satisfaction information & given a positive commitment to continuous improvement of… Show more Co-ordination with all aspects of the departments operation to ensure that the services of the department are delivered to the guest or internal customer with the aim of exceeding guest expectation & accordance with "Brand name's stander & procedure.Responsible for the day-to-day management of associates working in the department.Analyses & respond to guest feedback, guest satisfaction & associate satisfaction information & given a positive commitment to continuous improvement of product & performance.Coordinate the upkeep & cleanliness of the department by liaising with housekeeping & engineering.Liaise with chef & restaurant manager to ensure the highest food stander is achieved.co-ordinate the operation of the department to ensure good coverage as per Hotel Occupancy.Conduct pre-shift briefing & de-briefing with associate highlighting any V.I.P'S in house, group movement, promotional activity, guest feedback, service improvement point.To maintain personal grooming & presentation standard to a level which are appropriate for the image of our hotel.In conjunction with the restaurant manager, develop & implement strategies to minimize absenteeism & to manage occupation health & safety issues.In conjunction with the restaurant manager, prepare & achieve outlooks, budgets & manpower forecasts..Attend meeting, reports on activities, and represent department as required.Document & update departmental standers & procedures.Control procedures to minimize errors, fraud & wastage prepare daily briefings, so all associate are ware of Hotel activities. Show less

Lonavla

Menu development, cost control,staff training, yearly budget control, etc

Lonavla

Responsible for entire food & Beverage day to day operations.· Maintaining the service level offered throughout the property in all F&B outlets up to the standards & as per the standard of our hotel.· Making good relation with HR department to ensure that all staff issues, recruitment, promotion and discipline, are addressed and must strive to maintain low staff turnover as possible. · Inspection of all the outlets set up. · Allocation of duty on daily basis for all the… Show more Responsible for entire food & Beverage day to day operations.· Maintaining the service level offered throughout the property in all F&B outlets up to the standards & as per the standard of our hotel.· Making good relation with HR department to ensure that all staff issues, recruitment, promotion and discipline, are addressed and must strive to maintain low staff turnover as possible. · Inspection of all the outlets set up. · Allocation of duty on daily basis for all the executives & staff. · Introducing new formats & procedures to stream line the department for better functioning. · Handling guest queries and concerns. · Taking responsibility for monitoring inventory and orders. · Responsible for increasing revenues of the F&B outlets, planning and organizing events. · Coordinate with the Sales team & Executive chef regarding the F&B operations. · Responsible to keep the product & service knowledge up to date to the entire staff.· Working knowledge of all front and back office systems as this position encompasses some duty management shifts each week or as & when required. · Also have a pre opening experience. Show less

3 Years Diploma In Hotel Management, Specilisation In F&B Service And Applied Nutrition.

Graduation, Pure Science

Matriculation