Managing Engineer
Current• Mapping requirements & providing best solutions involving evaluation and definition of scope, budget and resources of projects; leading projects from inception to implementation to streamline business processes.• Defining service standards and guidelines as per best-practices, governance structures and documentation; delivering large & complex projects/ programs by directing resource planning, effort estimation, risk management as well as defining SLAs• Allocating ad-hoc and project… Show more • Mapping requirements & providing best solutions involving evaluation and definition of scope, budget and resources of projects; leading projects from inception to implementation to streamline business processes.• Defining service standards and guidelines as per best-practices, governance structures and documentation; delivering large & complex projects/ programs by directing resource planning, effort estimation, risk management as well as defining SLAs• Allocating ad-hoc and project work to the team members; monitoring & ascertaining improvement in all aspects of process metrics, quality, people metrics and performance scores• Working with Business & Functional Leaders and devising strategic plans to enhance operations; implementing strict measures in operating procedures to optimize resource / quality/ process/ capacity utilization Show less