As a seasoned Lead Security Engineer with over a decade of expertise in cybersecurity, technical support, and IT operations, I thrive at the intersection of innovation and problem-solving. Currently leading DDoS attack mitigation efforts for an industry-leading client.Key Highlights:Security Expertise: Proficient in DDoS mitigation using advanced tools.Technical Leadership: Primary point of contact for end clients, collaborating closely with development, sales, and executive teams to ensure seamless issue resolution.Operational Excellence: Proven track record of driving process standardization, training new hires, and authoring comprehensive SOPs and technical knowledge base articles.Outstanding Performance: Recognized as a top performer with consecutive "Outstanding" ratings and commendations from senior leadership, including a letter from the SVP.In my previous roles, I excelled in diverse capacities, from managing AWS deployments and monitoring infrastructures with tools like Nagios and CloudWatch to performing digital forensics and forensics data collection for high-stakes litigation cases. My ability to bridge technical and operational domains enables me to deliver robust solutions that meet business objectives.Technical Proficiencies:Cybersecurity: DDoS mitigation, network packet analysis, Linux-based CLI, electronic discovery, incident management.Cloud & Monitoring: AWS, Proxmox, Nagios, CloudWatch.Process Improvement: ITIL practices, process standardization, training and development, shift management.Tools & Technologies: Salesforce, FTK Imager, tcpdump, tshark, and advanced licensing management.A Vision for the Future:I am passionate about protecting digital ecosystems and empowering teams to excel. By leveraging my technical acumen and leadership skills, I aim to continuously enhance cybersecurity solutions and operational efficiencies, making a meaningful impact in the industry.Feel free to connect to discuss all things cybersecurity, technical support, and process innovation!