I am currently enhancing my coding skills and exploring opportunities to gain experience in AI. I have also earned certifications in Tableau, Python, and Microsoft Azure.

• Defined product roadmap and facilitated alignment between 4 business units and 3 offshore teams, ensuring on-time delivery of key features.• Led customer-centric POC in Power BI for a new finance domain client, showcasing reporting capabilities and securing a $50K consulting contract.• Directed cross-functional teams in data modeling and normalization, reducing developer turnaround time by 20-30% and improving data quality.• Drove product automation initiatives, integrating SQL with Python to cut manual report generation time by 60%, freeing up resources for strategic work.• Enhanced decision-making speed by 20% through the development of interactive dashboards leveraging Calculated Fields, LOD Expressions, and DAX.

• Defined sprint roadmap and optimized intake tasks, improving prioritization and cutting ad-hoc requests by 40%.• Created executive dashboards that delivered key insights, driving strategic decision-making by senior leadership.• Facilitated cross-functional collaboration, driving alignment among developers, testers, and BAs, ensuring product deadlines were met.• Improved incident resolution time by 25% by establishing standardized guidelines for ticket management.

For BitWise Solutions & Clients (Discover, Amazon, Ring, Global Payments, Shire, Eaton)[Progressed from BI Developer to Project Leader, driving strategy, roadmap development, and customer-centric solutions across multiple client engagements.]• Defined product strategy and roadmaps for BI and analytics products, consolidating 100+ dashboards into 25 product-focused dashboards for Amazon Ring's executive, engineering, and sales teams.• Collaborated with engineering, data, and business stakeholders to align priorities, define goals, and deliver impactful features. Launched interactive, parameter-driven dashboards, increasing user retention by 17% and operational insights by 15%.• Led agile development as Scrum Master, streamlining sprint intake processes, cutting ad-hoc requests by 40%, and enhancing developer focus. Spearheaded analytics launches for Discover and Global Payments, enabling data-driven decisions and reducing reporting turnaround by 20% through automation.• Developed executive reporting for Global Payments, Shire, and Discover, driving senior leadership decisions with tailored dashboards. Introduced cohort analysis and customer segmentation for Amazon Ring, boosting customer retention by 17% for key product segments.• Automated manual workflows, cutting workloads by 60% with SQL and Python integrations, enabling teams to focus on strategic initiatives. Optimized data operations, reducing report refresh times by 40% and incident resolution by 25% for Tableau and Snowflake environments.• Drove POCs and product showcases, securing a $50K contract for a finance client with a Power BI POC. Enhanced incident management with ticketing guidelines, reducing resolution time by 25%.• Streamlined workflows with interactive dashboards, delivering actionable insights to leadership and product teams. Mentored junior staff in dashboard development, product design, and agile practices, fostering a culture of continuous improvement and business alignment.