A capable, results orientated manager with experience of leading high performance teams and successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to keep a level head at all times, nurture and grow operations, evaluate opportunities and risks and also delivers innovative new solutions to challenges. Possessing excellent client facing and configuration skills and highly successful in helping define company direction, achieving goals and optimizing Operations.Specialties: • Varied but accomplished background in Container Terminal Operations Management.• Experienced in all aspects of Operations Management, Team leading, forecasting, Mentoring, Change management, Monitoring, Planning and Stevedoring part for Berth, Vessel, Rail, Gate, Yard, Equipment, Resource planning, Budget planning, Analytical Stats, MIS and Roster operations.• Working knowledge and experience of NAVIS SPARCS, EXPRESS, WEB ACCESS, ZODIAC.• Super user for NAVIS and Imparted training of NAVIS to End Users and Customers in project stage.• Customer relations, KPIs, Business process development, Employee engagement, Claims and Contracts, Budget, Cost Saving.• Analytical mind and have ability to prepare operational strategies, take calculated risk and take quick decisions.• OEE, Resource optimization, and improving efficiency of equipment using Lean techniques and best practices.• Review of SOPs and RAs for continuous improvement in Ops and Safety.• Experience of working in union environment, Conflict Management, Team Building and Collaboration.Other Skills:• Trained in Lean from DP World HUB and as Champion in Process Excellence (PEX) and had worked on various projects. Worked on Green Belt Project on Lean and Six Sigma Project.• Completed CTO (Certificate in Terminal Operations) training successfully.• Trained in TOPSET accident investigation tool• Trained and certified Internal Auditor for IMS from Bureau Veritas. Trained in Port Safety, Accident Investigation, Safety and Environment Risk management, Emergency Response.• SCALE Program from DP World. Solutions Capability and Leadership Excellence (SCALE)• Actively participated in Successful development of Business processes, SOPs and documentation at APM Terminals Pipavav Gujarat.