Sujit Sonar Email & Phone Number

Bengaluru, KA, IN

India

India

Bengaluru Area, India

• Lead Reporting & Analytics development to support IBM strategic account Planning Program, Business requirements gathering, coordinating, directing, and tracking the development and overseeing successful deployment of.
• Developed Quip Analysis Dashboard in IBM Sales cloud (Salesforce) for Quip document analysis, saved around 3 days' manual work effort to self-service dashboard.
• Implemented automated Red Hat synergy analytics report for account planning program, streamlined multiple reports into single automated report, reduced manual reporting by 70%.
• Supported IBM HQ analytics team for 6 months on special assignment- Operating Team (OT) Financial + Pipeline performance dashboard development.
• Managed product development as Co-Product Owner, enabled Account Planning Application CIO Team adhering to Agile methodologies ad scrum best practices

Bangalore

• Managed incentives process and Sales Quota and territory deployment process by coordinating, tracking, and reporting on execution of projects.
• Designed process and spearheaded the implementation of Robotic Process Automation (RPA) project for territory deployment process, reduced process execution time from 2 months to 2 weeks.
• Discovered process inefficiencies through gap analysis, simplified & restructured region-specific territory process into global standard process using BWL, improved operation efficiency up-to 40%.
• Simplified complex end-to-end exception process by improving controls sing BWL, implemented exception approval process that eliminated around 500 management reviews.

Bengaluru Area, India

• Directed team of 10 engaged in Territory Optimization program. Developed Territory Quality control tool eliminated manual territory checking process which saved 60 min per seller.
• Conceived & implemented innovative solutions (Territory data Load – Automated process), reduced cycle time of territory processing by 60%.
• Developed Client ID Tracker (excel VBA tool) to find/validate territory details for sellers, reduced processing time from 3 days to 2 hours every month.

Bengaluru Area, India

• Served as Team lead and managed Sales Territory setup in Field Resource Solution (FRS) Tool for Korea, Central and Eastern Europe and Middle East and Africa Sellers.
• Delivered 100% Quality Sales Territory deployment for geographies with zero payment errors and escalations.
• Delivered virtual training to Sales Manager for Korea, CEE and MEA on territory assignment process and tools.
• Developed Client ID Tracker (excel VBA tool), reduced 60% of manual effort for Korea Sales Managerwhile defining their sellers' territories.

Bengaluru Area, India

• Led team of 5 employees for critical MIS project for organization. Planned, executed, and promotedtotal of 6 projects in 3 years. Delivered automated Resource planning and management (Attendance, headcount, Billing &.
• Project Lead employee performance and Incentive compensation program using Appraisals and Performance Management Tool. Achieved Service Levels of 80% of calls answered in 20 seconds.Analyzed and model data for to.

Chennai Area, India

• Provided customer service to UK customers and Financial Advisors supporting Life & Pensions Insurance products for Norwich Union, UK’s largest Insurer. Team Performance reporting and best practices sharing
• Received Extra Miler award in the year 2007 at Aviva

Provided Customer service to the Customer, issue handling & resolution, Customer information management and consistently achieved improved customer satisfaction through expert resolution of conflicts, issues and concerns

Master Of Science - Ms, Data Science

Pursuing MSc in Data Science from Manipal Academy of Higher Education (MAHE)

Bachelor Of Technology - Btech, Mechanical Engineering, First Class

Activities and Societies: • Member of ISTE (Indian institute of technical education). • Organizer of MEX-SYM 2003, AUTO EXPO 2004.

Pre University, Physics, Chemistry, Maths

Activities and Societies: • National Cadet Corps (NCC)