Sujoy Banik

Sujoy Banik Email and Phone Number

Vice President Customer Operations @ Akash Digital TV
Bangladesh
Sujoy Banik's Location
Bangladesh, Bangladesh
Sujoy Banik's Contact Details

Sujoy Banik personal email

About Sujoy Banik

Experienced commercial professional skilled in Customer Experience, Business Planning, Customer Lifecycle Management, Customer Relationship Management (CRM), Business Intelligence, Loyalty & Partnership, Workforce Management, and Contact Centers.

Sujoy Banik's Current Company Details
Akash Digital TV

Akash Digital Tv

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Vice President Customer Operations
Bangladesh
Sujoy Banik Work Experience Details
  • Akash Digital Tv
    Vice President Customer Operations
    Akash Digital Tv
    Bangladesh
    View
  • Akash Digital Tv
    Vice President Customer Operations
    Akash Digital Tv Jan 2024 - Present
    Dhaka, Bangladesh
    Customer Experience, Customer Lifecycle Management, Field Service, Partner Management
    View
  • Banglalink
    Customer Experience Deputy Director
    Banglalink Apr 2022 - Dec 2023
    Customer Experience & Service
    View
  • Banglalink
    Head Of Customer Experience
    Banglalink Jun 2021 - Mar 2022
    Dhaka, Bangladesh
    Customer Experience & Service
    View
  • Banglalink
    Head Of Customer Journey & Experience
    Banglalink Feb 2019 - May 2021
    Dhaka, Bangladesh
    Marketing
    View
  • Banglalink
    Head Of Customer Lifecycle Management
    Banglalink Mar 2017 - Jan 2019
    Dhaka, Bangladesh
    Marketing
    View
  • Banglalink
    Head Of Business Intelligence
    Banglalink Nov 2016 - Feb 2017
    Dhaka, Bangladesh
    Marketing
    View
  • Banglalink
    Head Of Business Intelligence, Analysis & Reporting
    Banglalink Oct 2014 - Oct 2016
    Dhaka, Bangladesh
    Customer Care
    View
  • Banglalink
    Churn Management & Business Intelligence Manager
    Banglalink Sep 2012 - Sep 2014
    Dhaka, Bangladesh
    Business Development & Customer Retention
    View
  • Banglalink
    Mis & Reporting Deputy Manager
    Banglalink Sep 2011 - Aug 2012
    Dhaka, Bangladesh
    Planning & DevelopmentCustomer Care
    View
  • Banglalink
    Contact Center Floor Manager
    Banglalink Jan 2011 - Aug 2011
    Dhaka, Bangladesh
    Customer Care
    View
  • Banglalink
    Contact Center Operations Assistant Manager
    Banglalink Jan 2010 - Dec 2010
    Dhaka, Bangladesh
    Contact Center, Customer Care
    View
  • Banglalink
    Contact Center Team Leader
    Banglalink Jan 2007 - Dec 2009
    Dhaka, Bangladesh
    Contact Center, Customer Care
    View
  • Banglalink
    Contact Center Jr. Executive
    Banglalink Aug 2005 - Dec 2006
    Dhaka, Bangladesh
    Contact Center, Customer Care
    View

Sujoy Banik Skills

Telecommunications Customer Service Team Management Vas Call Centers Gsm Customer Experience Team Leadership Vendor Management Call Center Management Customer Lifecycle Management Teamwork Microsoft Office Business Planning Crm Voip Multimedia Contact Center Business Analysis Business Intelligence Mis Fraud Detection Customer Value Management Customer Segmentation Strategy Customer Network Experience Management Commercial Reporting Call Management System Ivr Multi Channel Campaign Management Workforce Management System Churn Management Churn Predication

Sujoy Banik Education Details

Frequently Asked Questions about Sujoy Banik

What company does Sujoy Banik work for?

Sujoy Banik works for Akash Digital Tv

What is Sujoy Banik's role at the current company?

Sujoy Banik's current role is Vice President Customer Operations.

What is Sujoy Banik's email address?

Sujoy Banik's email address is ma****@****ail.com

What schools did Sujoy Banik attend?

Sujoy Banik attended American International University-Bangladesh, Kodaikanal Christian College.

What skills is Sujoy Banik known for?

Sujoy Banik has skills like Telecommunications, Customer Service, Team Management, Vas, Call Centers, Gsm, Customer Experience, Team Leadership, Vendor Management, Call Center, Management, Customer Lifecycle Management.

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