Suju Mathew Thomas Email & Phone Number

Bengaluru, Karnataka, India

Trivandrum

Presenting personal accountability by demonstrating initiative, self-confidence,resiliency & willingness to take responsibility for personal actions and holding peopleaccountable for their actions Possessing exemplary interpersonal skills by effectively communicating, buildingrapport & relating well to all people from all backgrounds / communication styles Developing the proper organizational structure & strong culture in the company Actively involved in dedicating most of the time in recruitment & team buildingactivities Developing a pipeline of prospective candidates, interviewing them and closing them byfocusing on culture & expectations, thereby setting a foundation for their successfulintegration into the team / role Looking after feedback, motivation and hosting bonding events like team outings andhappy hours Developing the significant momentum for the company by facing strategicopportunities, spending more time with potential strategic clients & customers andcommunicating value proposition effectively by treating every interaction as potentialbusiness opportunity Reporting to MD and serving as a member of Management Team, Financial Director &HR Director; ensuring the organizational effectiveness by providing leadership foroperational functions Working with the Management Team and contributing to the development &implementation of organizational strategies, policies & practices with Board of Directors Supporting the CEO in defining overall strategy of the company and managing directrelationships with the board Helping the CEO to get organized around research & planning, uncovering the optionsand pulling together the thinking & execution

Bangalore

Selected vendors, established initial contact & enquiry, attended exhibitions(International & domestic), handled follow-up of contact with suppliers (domestic &international), managed introduction letters, sent inquiries and conducted the study ofproducts as per terms & conditions Strategizing the products to be purchased, handled supply negotiation with clients,placed the orders to restock merchandise and managed the receiving of products alongwith international / overseas clients as one point contact Responsible for execution of all critical & confidential bank transactions involvingTelegraphic Transfers, Letter of Credits and Buyers Credit Negotiated & filtered quotations from Freight Forwarders & CHAs (their appointment)to handle cargo, followed up the cargo movement, documented the clearance (Custom& DGFT Declaration), computed custom duty payment and determined the appropriatetariffs under Indian Customs Act Negotiating with Commissioner of Customs, Customs Officer at ICD & AssessmentOfficers to clear cargo under the appropriate customs tariff Executing e-sugams and documentation required for the local transportation, to ensuresmooth cargo movement to warehouse Involved in costing & pricing of products and setting up of distributor, wholesaler &dealer margins and MRP for retailing of products

• Successfully developed the business from start-up to generate 8-figure sales annually; established strong customer base of home owners, farmers, estates & landscape contractors• Contributed in designing & establishing the organizational 1st website generating Virtual Foot Falls, leading to a 75% increase in incoming enquiries, traffic awareness and TRP• Effectively minimized the desk work of Customer Support Executives by incorporation of catalogues / brochures and product specifications in the website for direct access to customers• Introduced brochures & catalogues for different product ranges as well as all individual products, calendar, flex banners, newspaper & magazine inserts and all advertisement material• Conducted study on previous pricelist, reported low margins of 50% in products and changed the entire pricelist of the organization to maximize sales turnover & profit• Instrumental in diversification of products from heavy machinery to handheld manual tools and added various new ranges of products• Designed Warranty Card System (whereby warranty of individual products was used in tracking & documenting of individual products)• Adjudged for introducing MRP Labeling & Barcode System for all products• Successfully developed rapport with customers, resulting in them to visit the store more often, and thereby doubling cash sales.• Responsible for introducing a new range of tools & machineries under home brands KASB & DANALKO• Contributed in handling tie-ups with E-Commerce Platforms & Web Portals for sale of the online products • Registered with government bodies & organizations to increase involvement in e-tenders• Established firm’s 1st retail venture by opening new retail store / brand to cater to the needs, thereby imprinting the firm brand into the minds of customers• Supervised operations across all the branches to accomplish consistency in sales and profitability

Bengaluru Area, India

• forecasting levels of demand for services and products to meet the business needs and keeping a constant check on stock levels;• conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality;• liaising between suppliers, manufacturers, relevant internal departments and customers;• identifying potential suppliers, visiting existing suppliers, and building and maintaining good relationships with them;• negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided;• processing payments and invoices;• keeping contract files and using them as reference for the future;• forecasting price trends and their impact on future activities;• giving presentations about market analysis and possible growth;• developing an organisation's purchasing strategy;• producing reports and statistics using computer software;• evaluating bids and making recommendations based on commercial and technical factors;• ensuring suppliers are aware of business objectives;• attending meetings and trade conferences;• training and supervising the work of other members of staff.

Bengaluru Area, India

Accountable for handling day-to-day activities involving Marketing, Sales &Administration• Filtered all e-mails, sent the quotations and visited the clients• Delivered demonstration and organized various seminars & marketing trips• Conducted inspection on sales, purchase & stock registers and expense vouchers• Studied all sectors and introduced control measure to ensure smooth functioning of dayto day activities• Looked after maintenance of admin. Registers & books