- Managed brand's social media accounts, including responding to queries/comments and maintaining engagement- Conducted research and presented creative ideas and campaigns to enhance brand visibility and engagement.- Collaborated with cross-functional teams to execute integrated marketing initiatives and drive brand growth- Contributed to the development of marketing collateral and content to support brand messaging and positioning

- Consistently delivering exceptional service and seamless execution for numerous weddings, corporate events, and outside catering ventures- Demonstrated adeptness in understanding and meeting the unique requirements of each event, ensuring client satisfaction and fostering long-lasting relationships - Diligently ensured the smooth operation of events by meticulously following up on all aspects of the service process- Maintained a track record of providing top-notch customer satisfaction, reflecting a commitment to delivering excellence in service and hospitality- Proactively addressed customer complaints and adeptly handled unforeseen circumstances with efficient and effective solutions- Held the annual responsibility for overseeing the bar in the esteemed Red Bull Paddock Club during the high-profile F1 season- Demonstrated exceptional organisational and operational skills, contributing to the success and seamless execution of the F1 prestigious events while empowering team members to deliver excellent performance in service, ultimately enhancing guest satisfaction and overall experience

- Developed engaging and original content concepts tailored for the brand's unique identity, ensuring a dynamic online presence and maximising audience engagement- Played a pivotal role in conceptualisation and execution of successful shoots, ensuring a seamless and visually captivating outcome- Filmed and expertly edited content videos for Instagram stories, post and TikTok posts with creativity and strategic thinking to effectively utilise the platform for brand promotion and audience outreach- Successfully orchestrated and facilitated over 5 dynamic upcycling workshops and events, providing participants with hands-on experiences in repurposing materials to create functional and aesthetically pleasing products.

- Brainstorming social media contents for Hey Stranger Photography, Bridefully Yours & Dear Muse on platforms such as Instagram, Pinterest & Xiao Hong Shu- Updating the clients' photoshoot portfolios onto their website- Conceptualized for styled shoots & assisted more than 10 shoots- Filmed & edited BTS videos for Instagram stories- Created TikTok video contents that have reached over 10k views

Personal Secretary for Senior Financial Services Manager- Maintained a clean, organized inventory of policy summaries and claims- Anticipated clients’ needs and provide them with high quality service to ensure clients’ satisfaction - Meticulously handled client services such as liaising with local businesses and charity organizations, creating Birthday and Thank you cards, etc to establish seamless and pleasant experience for the clients and employer

- Scanning and picking for online orders - Packing and simple quality checking- Stock take & inventory control - Ensures that every online order is completed and packed correctly before sending out for delivery