With over 20 years of experience in Human Resources Management, specializing in HR Business Partnering, Employee Life Cycle Management, Talent Management and OD, Driving HR Digitalization and CXO-level stakeholder management. My extensive expertise enhances business impact by aligning HR strategies with organizational goals, fostering a culture of continuous improvement, and driving talent management initiatives. Key Responsibilities:•HR Business Partnering for Sales & Services: Complete business partnering role for Sales and Services business functions.•Learning and Organization Development: Designing and implementing training and development programs through competency-based skill-gap analysis to align with strategic goals and thrive in a competitive market. Impactful Organization Effectiveness project implementation with managing the Change Management process for seamless integration and employee engagement.•CXO Level Stakeholder Management: Established and maintained relationships with C-suite executives, providing strategic HR insights that led to a 30% improvement in executive decision-making.Leadership Development: •Leadership Development & Succession Management: Design and deliver leadership development programs - Assessment/Development Centres - to nurture future leaders. Facilitate succession planning to ensure a pipeline of 50 capable leaders for critical roles.•HRMS, LMS and Digitalization Projects: Spearheading HR digital transformation, from conceptualization to implementation - reducing administrative workload by 40%.Conducted cost-benefit analyses, ensuring project implementations were 25% under budget while achieving scalable, efficient HR processes.•Impact Assessment: Regularly assessed HR SOPs & initiatives resulting in a 15% increase in process efficiency.

• Implement HR org-structure, strategy, and plan to support current needs, priorities, and growth in all areas, including talent acquisition, talent management, Learning and Organization Development, total rewards ( salary-banding, benefits, incentives), employee engagement• Responsible for recruitment of on-roll, FTC and associate workforce, headcount and recruitment budget management.• End to End Employee Life Cycle Management with HR Analytics and implemented updated dashboards for HR • Leading project teams on digital transformation for all HR processes – Implemented the new PMS intranet portal, which added efficiency and in the Annual Appraisal with 90% effectiveness reported in the employee survey• Partnering with business on associate employees management, internship & campus hiring – MT, GET and GT’s, • HR ABP - Human Resources Annual Budget planning and validation with Senior Leadership Team• EAP – Employee Assistance Program with online and in-house medical assistance, vaccination camps, health and mental awareness sessions and monthly Wellness programs• Discussions and recommended implementation of the new wage code, renewal of group insurance policies and mediclaim policies• ISO-Audits and HR Audits – completed the planned audits and no NC’s reported. ISO improvement project lead for 03 identified HR projects• Created and implemented the project on Talent Management for the identification, IDP creation and planned career progression of high-potential’s and implemented a strategic Talent Review process for the selected employees.• L&OD - Manage all aspects of training lifecycle, including TNI, supervision of ongoing training programs, development of future training programs, and training consultation for key stakeholders, marketing and communications of programs, manage budgets and resources• Evaluate trainer performance and the effectiveness of training programs/workshops

• Implement Human Resources strategies and processes which include Staffing, Talent Management, L&D, OD, Performance Management, HR Operations & Dashboards, Employee Communications, Labour Laws and Employee Services to support overall business objectives• Employee Engagement, handling Employee Grievances and Internal Communications• Updated, designed and Implement HR policies, processes, also plan and manage HR budgets• Organize Talent Reviews and Development Plans for internal talent pool followed by actionable analysis, training and internal job placementsYou can connect with me at - sukanta.73@gmail.com and my mobile number - 9823013123/8283882123

Heading the Talent Development, Leadership Development & OD functions for a workforce of around 22000 employees pan India and a network of 23 regions with 200 branch offices, building constant alignment with CHRO and the Business Heads and managing all other stakeholder expectations.• Developed the organization's talent management and L&D framework and road maps, building a detailed strategy plan from scratch and implementing it throughout the organization.• 'Diversity and Inclusive Leadership' framework design and roll out with org-wide POSH training plans.• Org Climate Survey – data analysis with FGD’s conducted and stakeholder alignment for implementation plans.• Top Talent and Leadership development road-maps made and calendar planned for the launches and consistent performance and efficacy measures. CMS – MT and YLP program framework.• CMS Learning Academy’ launched on Mar’17 for the organizations Talent Development interventions for all levels. Launched inaugural foundation modules of Business SOP’s Training Manual with Train the Trainer programs for complete coverage of entitled employees Pan-India with efficacy measures in place for program effectiveness.• Vendor selection, UAT and project manage the launch of the online learning platform for the organization• Launched the first Operations and Service Leadership programs in April - May’17 for the crucial Managerial segment of the organization with clear KRI for measuring effectiveness.• Introduced evaluation matrices and dashboards for all interventions with the established process of data collation and MIS reporting to share with all business stakeholders.

• Building Learning organization -Conceptualize and deliver the Strategic Talent Management, OD & Leadership Development roadmaps for Indian operations and 10 global locations by assessing key organizational and leadership needs for over 900 Senior Leaders , strategic inputs from Training Needs Identifications (TNI) and maintain the Training Budgets.• OD interventions for specific Business units having turnover of 108 Million USD, creating Mission Vision statements & align it to strategic execution. With level 4 ROI confirmed by the business leads.• Steer capability development on Leadership & Sales assimilation program, Performance Consulting, Change Management, Diversity & Inclusivity and HR Capability building • Heading the Learning Technologies vertical which hosts the LMS & Domain Universities with 1000+ courses, supervising teams for creating e-Learning content & design and developing the Mobile Technologies platform for the organisation which saved on costs and introduced Micro-Learning.• Created and facilitated ‘Coaching & Mentoring Framework’ and ‘Transformational Leadership framework’ which helped in creating business transformation & role transitions.• Business Partnering with business units of Travel and Shipping(8000 employees) and the Consulting and Professional Services(1600+ employees) vertical for their new business transitions, people strategies and Talent Management initiatives which resulted in creating Front Line Managers pipeline and succession management

 Leading a Team of Learning and Development professionals for the Global HR Transformation project and the Change Management for transition and standardization of the HR processes for 23 Vodafone operating countries and workforce planning and management with setting up SLA's and TAT's for deliverables. Managing business engagement with Key stakeholders for 22 Vodafone operating countries and 4 Academies Prior working Experience in Vodafone Corporate HR and Circle HR includes - Developing the L&D strategy, OD strategy & Talent Management strategy- partnering with the Business Head & Function Heads to understand specific business issues and then able to tailor HR solutions, and achieve measurable business benefits.Planning, organizing and the management of the Vodafone Leadership Development program with ISB – Hyderabad for the Senior Leadership team and business specific MDP'sTalent Management process – planning and organizing Talent Boards with Senior Business Leaders and HR Heads - analysis of discussions and way forward plans for Development and Retention of Hi-Po’s and the rest. Succession Planning of SLT and IDP creation and follow through

 Responsible for taking active role in the Training need analysis and imparting : - Soft-skills, Behavioural & Business Process training for the Field Service team - Eastern India, UP & Uttaranchal, and Rajasthan. - Logistics & vendor management for imparting training at various locations of the eastern region. - Train the Trainer programmes for the roll out of various non-tech training programmes. Conducting Quality Audits for training & evaluating the impact, course materials & methodologies on an ongoing basis. Conducting induction training for engineers at three major locations – Dehradun, Guwahati and Kolkata. Integral part of the Competence Development Centre – Assessors team, of the company.

 Leading the Branch Training & training systems setup for the new office at Jamshedpur.  Imparting: - Training to the Agent Advisors as per IRDA Guidelines - Agency Training on IC-33, Fundamental Career School & Basic Career School - On the job training and Field Observations and demonstration to Agents and Sales Managers. - Product Training on the existing products and the newly introduced ones - Training the Agent Advisors on the MNYL’s Sales process. Attainments: Represented the east zone in the national trainers meet –“Impact 2005”. Part of the opening team of the Jamshedpur Branch office. Actively involved in the setting up of the entire training facilities for the Branch Office.