Sukhdeep Kaur Email & Phone Number

London, England, Gb

London, United Kingdom

• Manage end-to-end student services from application, admission, pre-arrival orientations, post-arrival orientation and enrolment until student graduation.• Recruited, managed and trained the admission student Services team.• Conducted pre-departures, orientations, and student engagement initiatives.• Oversee all workplace health and safety and reporting functions and deliver mental health sessions in conjunction with HR.• Forged partnerships between institutes to increase… Show more • Manage end-to-end student services from application, admission, pre-arrival orientations, post-arrival orientation and enrolment until student graduation.• Recruited, managed and trained the admission student Services team.• Conducted pre-departures, orientations, and student engagement initiatives.• Oversee all workplace health and safety and reporting functions and deliver mental health sessions in conjunction with HR.• Forged partnerships between institutes to increase student enrolments.• Delivered £42 million student services scholarship projects and devised a database to monitor the project deliverables for regular management reports, including performance metrics and identification of recruitment risks and opportunities.• Managed client relationships with utmost care and kept meticulous student records, ensuring every detail was accurately maintained. • Effectively managed a substantial annual budget of £8 million, ensuring optimal allocation and utilisation of resources.• Initiated the first electronic sponsor newsletter to engage sponsors and build relationships. Show less

Doha, Qatar

• Provided internal consultancy on complex issues related to Qatari national talent development, scholarship and sponsorship programs, and English Language training, collaborating closely with Chief Operational Officers, Departmental Managers, Division Heads, and Supervisors to ensure timely, policy-compliant solutions.• Coordinated with external stakeholders, including Qatar Energy, its 35 subsidiaries, educational institutions in Qatar and abroad, and short-term training providers, to… Show more • Provided internal consultancy on complex issues related to Qatari national talent development, scholarship and sponsorship programs, and English Language training, collaborating closely with Chief Operational Officers, Departmental Managers, Division Heads, and Supervisors to ensure timely, policy-compliant solutions.• Coordinated with external stakeholders, including Qatar Energy, its 35 subsidiaries, educational institutions in Qatar and abroad, and short-term training providers, to successfully implement all aspects of Qatarisation initiatives.• Led the annual Qatarisation award submission, resulting in QatarEnergy LNG receiving the prestigious appreciation award in the training category after a four-year hiatus.• Provided expert guidance on intricate matters involving 100 national graduates, over 100 students in scholarship and sponsorship programs, and 50 students in the English Language program.• Played a pivotal role in recruiting and selecting 50 scholarship candidates annually, advising on selecting suitable universities both domestically and internationally.• Revised and enhanced all Qatarisation-related policies and procedures, including those for scholarship and sponsorship, internships, English language training, national graduate development programs, and postgraduate policies. Show less

Abu Dhabi Uae

• Provided internal advisory support to departmental managers, section heads, senior supervisors, and coaches on Nationals' career development plans, encompassing all aspects of learning, training, career development systems, and policies and procedures.• Orchestrated, facilitated, and managed an annual training budget of $1M, consistently enhancing the organisation's learning culture.• Facilitated training sessions for senior managers, section heads, supervisors, and coaches, focusing… Show more • Provided internal advisory support to departmental managers, section heads, senior supervisors, and coaches on Nationals' career development plans, encompassing all aspects of learning, training, career development systems, and policies and procedures.• Orchestrated, facilitated, and managed an annual training budget of $1M, consistently enhancing the organisation's learning culture.• Facilitated training sessions for senior managers, section heads, supervisors, and coaches, focusing on talent strategy, performance management, succession planning, and workplace training to support career development.• Enhanced learning and training systems, protocols, and structures, empowering over 2000 employees to foster a continuous learning and development culture.• Pioneered a sponsorship and scholarship program aligned with the 2030 national vision, overseeing university applications and admissions for the first cohort of 20 employees to achieve departmental objectives.• Collaborated with the finance team to implement SAP, created a comprehensive SAP user manual, and conducted training workshops to improve financial operational effectiveness. Show less

Brighton Uk

• Established and led an Admission and Student Services team of 6 to manage daily student services from applications, enrolment, admissions, and orientations to graduation. • Successfully managed and implemented overseas educational projects across the UK and Europe, ensuring the effective delivery of in-country academic programs.• Developed and nurtured robust business connections with Middle Eastern UK-based embassies, providing specialized evaluations of sponsors' needs, leading to… Show more • Established and led an Admission and Student Services team of 6 to manage daily student services from applications, enrolment, admissions, and orientations to graduation. • Successfully managed and implemented overseas educational projects across the UK and Europe, ensuring the effective delivery of in-country academic programs.• Developed and nurtured robust business connections with Middle Eastern UK-based embassies, providing specialized evaluations of sponsors' needs, leading to the creation of tailored training policies.• Executed and managed a highly successful International Foundation Year program in Qatar, achieving a 100% placement rate for 50 students at UK universities over 2 years.• Managed the teaching team in Qatar and ensured the highest quality assurance standards for educational programs.• Held financial responsibility for managing projects worth over £3M annually. Show less

Canberra, Australian Capital Territory, Australia

• Managed, implemented, and administered four major Middle Eastern contracts: Qatar Energy (Qatar), Kuwait Ministry of Higher Education (Kuwait), EDAAD (Dubai), and the General Organisation for Social Insurances (Saudi Arabia).• Oversaw the educational programs of over 250 tertiary scholarship students, handling placements, monitoring progress, reporting to sponsors, and providing academic and personal counselling.• Managed invoicing and financial payments and liaised with educational… Show more • Managed, implemented, and administered four major Middle Eastern contracts: Qatar Energy (Qatar), Kuwait Ministry of Higher Education (Kuwait), EDAAD (Dubai), and the General Organisation for Social Insurances (Saudi Arabia).• Oversaw the educational programs of over 250 tertiary scholarship students, handling placements, monitoring progress, reporting to sponsors, and providing academic and personal counselling.• Managed invoicing and financial payments and liaised with educational institutions to resolve student issues, coordinate tutorial support, and organise accommodation and airport pickups for sponsored trainees.• Maintained close communication with Australian educational institutions, IDP overseas offices, and Middle Eastern clients to ensure contract deliverables were consistently met.• Organized visits to Australia for government officials and company representatives from Middle Eastern clients, strengthening partnerships.• Spearheaded the management, implementation, and administration of four prominent Middle Eastern scholarship contracts with clients, including Qatar Energy, Kuwait Ministry of Higher Education, EDAAD (Dubai), and the General Organisation for Social Insurances (Saudi Arabia).• Provided crucial support in managing contracts with the Government of Botswana and the Ministry of Defence Thailand, overseeing the educational programs of over 500 tertiary students across more than 30 universities.• Developed and maintained comprehensive project plans detailing key milestones, tasks, priorities, risks, and responsibilities for managing over 200 tertiary scholarship students.• Successfully navigated crises and critical incidents, including three student fatalities, coordinating efforts across multiple teams, institutions, clients, and legal entities. Show less

• Managed the international student unit, overseeing the international student database, application processing, and course inquiries.• Prepared financial reports and managed the international student unit budget.• Liaised with teachers and faculty heads regarding international student activities.• Directed marketing activities within Australia and overseas to develop the Institute's international student business.• Managed international student immigration and visa… Show more • Managed the international student unit, overseeing the international student database, application processing, and course inquiries.• Prepared financial reports and managed the international student unit budget.• Liaised with teachers and faculty heads regarding international student activities.• Directed marketing activities within Australia and overseas to develop the Institute's international student business.• Managed international student immigration and visa matters.• Monitored and maintained the international student database, ensuring all inquiries were answered within 48 hours.• Maintained and monitored relevant information with local and overseas education agents, government agencies, and education providers, establishing strong links to grow student numbers.• Provided essential support to students, ensuring they completed their studies before their student visa expiry date and assisted with resolving visa matters with immigration authorities.• Managed the unit budget of $500,000, ensuring timely and cost-effective delivery of services.• Ensured international students' results and awards were completed and ready in time for their departure. Show less

Certificate Ii, Travel And Tourism

Certificate Iii, Travel And Tourism

Master Of Arts, (Ma)

Bachelor Of Arts, (Ba)