Before joining ODITI Global in 2019, had worked for 3 years with KV Group and 16 years with Soft Solutions India as a CEO, and have a demonstrated history of working in the Information and Communication Technology (ICT) industry. The stint at the top has made me an expert in managing cross-functional and cross-cultural teams. My expertise spans across various functional areas including Product and Process Development, IT, Operations, Business Development, Accounting, Online Marketing and Branding and Change Management. I have a proven track record of leading diverse teams and achieving stated organisational goals. I have been instrumental in bringing out the best out of employees. My interpersonal and conceptual skills have helped me create a vibrant and thriving organisation. My passion for creativity and innovation has always led to achievement of business goals. While working for different organisations, I have proficiently handled the following tasks:• Managed life cycle of ideas (from generation, evaluation, implementation to impact assessment)• Maintained departmental lead and lag metrics including defining and real time monitoring of KPIs• Initiated and contributed towards setting-up verticals• Handled overall operations, business development, revenue diversification and expansions. Set out quality standards for various operational areas• Facilitated an in-depth assessment of organizational issues (strategies, capabilities, structures, policies, culture leadership and associate competencies) and identify root causes• Understood the need for embracing CHANGE and implemented Change Management strategies successfully in various organizations• Recognized the importance of process-led organizations as against people-led organizations. Formulated numerous standard operating procedures for various functional areas with the objective of streamlining business processes• Incorporated avant-garde technology and automation• Implemented rewards,recognition programs, motivational sessions