With 24 years of experience, specialize in optimizing scalable IT infrastructures and cybersecurity solutions which encompasses data center management, cybersecurity solutions, App development, disaster recovery, business continuity, call centers, network security, IT audits, and risk management. I focus on delivering results that meet business goals while driving innovation and efficiency.𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐕𝐢𝐬𝐢𝐨𝐧 & 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: I’ve worked closely with top management and stakeholders to develop IT and security roadmaps that support business goals and drive transformation. By leading change initiatives, I’ve helped strengthen security and improve overall operational efficiency.𝐂𝐲𝐛𝐞𝐫𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Implemented security frameworks that reduced incidents by 80% through MDR/XDR protocols and minimized data leakage by 95% with proactive monitoring. Leadership in Qualys assessments reduced security vulnerabilities by 85%.𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Designed the solutions that resolved operational issues and eliminated bottlenecks, achieving exceptional RPO of 5 minutes and RTO of 8 hours. Secured 99.9% infrastructure availability and improved provisioning efficiency by 99% through SailPoint automation.𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐜𝐨𝐧𝐭𝐫𝐨𝐥𝐬:Leading IT security measures such as firewalls, DLP, storage encryption, email security, and endpoint protection, SD-WAN implementation reduced WAN costs by 40% and improved network efficiency by 90%.𝐈𝐧𝐜𝐢𝐝𝐞𝐧𝐭 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐞 & 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: Enhanced incident response times by automating tools, achieving complete compliance with GDPR, ISO 27001, and NIST standards. Reduced overall organizational risk by 90% through the use of SOC2, SIEM and CrowdStrike solutions.𝐂𝐥𝐨𝐮𝐝 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐚𝐥𝐥 𝐜𝐞𝐧𝐭𝐞𝐫: Successfully migrated to SharePoint/OneDrive, enhancing collaboration and data security. Deployed Citrix Cloud/On-prem Gateway, enabling secure remote work, and optimized contact center operations with CCX system clustering and Calabrio deployment.𝐀𝐠𝐢𝐥𝐞 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤: Experienced in Kanban (Jira), I facilitated agile events such as Sprint Planning and Retrospectives. My leadership in digital transformation drove online sales and improved system performance through targeted upgrades.𝐕𝐞𝐧𝐝𝐨𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 I managed vendor relationships, negotiated contracts, and selected solutions that meet both operational and financial goals, ensuring organizations receive maximum value.