Sukhjit Sandhu Email & Phone Number

Bristol, England, United Kingdom

Cirencester, England, United Kingdom

I worked to streamline the corporate data architecture by moving wealth management processes onto strategic platforms, which allowed St James Place to decommission outdated systems based on a fated Oracle data repository. To do this, I first identified and catalogued the processes, applications, data, and teams that would be affected by the migration..

Bristol, England, United Kingdom

I have worked as a Business Analyst to incept a series of workstreams to improve the collection of pension administration fees and the accuracy of the financial reporting of the debts owed to the company. I have written a series of papers and taken these to the governance board for approval. These have included a revised order of disposal policy, new.

Bristol, England, United Kingdom

I worked as a Business Analyst for the finance division to extend the Oracle e-Business suite with a new Invoice capture and validation service provided by Bottomline Technologies. This introduced automated financial controls for accounts payable. Using JIRA tickets, six Oracle integration points were incrementally explored, designed, and built under an.

Swindon, United Kingdom

THE PROJECTS(1) Payment Services Directive II (PSD2) - Strong Customer Authentication (SCA) I worked on a regulatory project to comply with this EU directive and improve the way Nationwide carried out the Identification, Verification and Authentication of customers. I have worked in the following:- (i) Regulatory Fraud Reporting, (ii) Financial Crime.

Bristol & Newport With Travel To Edinburgh, Birmingham & London

THE PROJECTS & MY WORK(1) Business BankingLloyds recognised the need to reduce the cost of small business banking by simplifying and automating processes. I worked on a project to execute this strategy by integrating bank letters and forms into a workflow system (PEGA). The automation benefits were realised through pre-population, bar-coding, scanning and.

Birmingham, With Travel To Dublin

THE PROJECTPheonix Life had developed a business model whereby closed books of business were administered by a panel of business process outsourcers whilst the key control functions of accounting and actuarial were carried out at head-office. The Irish subsidiary of Pheonix Life was to be aligned to this model. MY WORKI worked up the detailed.

Swindon, With Travel To St. Albans

THE PROJECTNationwide Building Society distributed personal loans from a wholly owned subsidiary; Nationwide Trust, whilst competitors considered personal loans to be a core banking product equal to current accounts, savings and mortgages. As such Nationwide Trust was to be subsumed into the main Building Society. MY WORKI produced both an as-is and a.

Swindon, United Kingdom

THE PROJECTIn order to reduce costs, any administration processes (or elements thereof) which were neither customer-facing or knowledge-based, were to be off-shored through a new image and workflow system (Singularity), thereby creating a split offshore - onshore operating model. MY WORKI cataloged and then process re-engineered the admin. processes for.

Newport With Travel To Leeds & Bournemouth

THE PROJECTMarketing segmented their customer base and sought behavioral insights. Two potentially lucrative segments were identified where new propositions were needed: - (1) Young & educated customers often using comparison engines to establish value before contacting insurers directly, (2) Affluent, middle-age customers from the home counties who sought.

Cardiff With Travel To Leeds

THE PROJECTFollowing sustained advertising from insolvency practitioners, a substantial increase in people seeking debt protection through individual voluntary arrangements had occurred for those with unsecured borrowings. Evershed's insolvency units had subsequently received an overwhelming increase in referrals from credit card companies and was unable.

Bristol With Travel To Aylesbury

THE PROJECTOperating efficiencies of scale can be achieved through having large teams which can process any type of business process. Historically, this had not been achievable because of the variety of systems and complexity of processes, which in turn led to the need for many sub-scale specialist teams. A solution came from the "Microsoft Inductive User.

Redditch, Worcestershire

THE PROJECTAqera iPensions was a financial services arm of a technology spinoff from AT&T where a modern software programming tool was researched and developed allowing very large amounts of complex code to be developed quickly and efficiently. Meanwhile the most complex systems in Life offices tended to be quotation systems which were under constant.

London, United Kingdom

THE PROJECT National Australia Bank (NAB) commissioned CGI to provide their UK bancassurance advisory staff with laptop based point of sale (POS) systems across all their UK banks: - Allied Irish, Clydesdale, Yorkshire & Northern. MY WORK(1) I carried out the standard configuration of the POS to NAB's funds and product lines (ISAs, OEICs, PEPs, life.

Cardiff With Travel To Peterborough & London

THE PROJECTThe newly regulated stakeholder pensions with their 1% charge cap forced providers to operate more efficiently through eCommerce whereby customers could self-service their plans & schemes and prospects could generate personalised quotations over the internet.MY WORKI specified the seamless integration of the new multi-branded websites with the.

Cardiff With Travel To Royal Tunbridge Wells

THE PROJECTPersonal pensions were introduced by the government in 1988 and NPI established a successful niche in this market but had inadequate systems to cope with the more complex group money purchase personal pensions. A new system was sought to enable NPI to extend naturally into the employer market. MY WORKI elicited the requirements for a new group.

Cheltenham With Travel To Paris

THE PROJECTPrior to the takeover by Zurich, Eagle Star International had ambitions to expand internationally. The unique selling point to enable this was to have the efficiency of a common policy administration system which could be used across multiple countries and product variants. IBM provisioned the Insurance Application Architecture (IAA) as a.

Bristol, United Kingdom

THE PROJECTPricing underwriting risk is arguably the core competency of a successful insurance company, to achieve this Sun Alliance invested considerably in Management Information capabilities with a comprehensive IBM - DB2 Database of policies and claims coupled with state of the art Data Warehouse on a Tandem massive parallel processing super-computing.

Bristol, United Kingdom

THE PROJECTFollowing a sequence of direct salesforce suspensions from regulatory inspections, pre-emptive action was taken and a board-room paper was prepared on converting Sun Life’s direct sales force from a self-employed commission only status to salaried employees and thus eliminating the incentive to maximise commission ahead of providing suitable.

Borough High Street, London

THE PROJECTSun Life had undergone a substantial rise in the number of funds under management through a number of different investment vehicles, each with different tax & accounting rules. The investment administration & accounting function was under strain and the basic in-house systems in need of major upgrade. As the function was consistent across.

Bristol, United Kingdom

THE PROJECTWith increasing regulatory pressure on independent financial advisers, Sun Life offered brokers the option to tie and only distribute Sun Life products in exchange for bearing many of the regulatory overheads. A new channel was created "Sun Life Financial Associates" and this was supported & monitored.MY WORKI was the analyst in the development.

Bristol, United Kingdom

THE PROJECTNew business reporting is an essential element of any Life office, at the time this was produced by manually aggregating reports from individual product systems. As well as being laborious and error prone, there was no ability for executives to interrogate the figures or view them differently allowing them to understand trends or their reasons..

Bristol, United Kingdom

THE PROJECTAs with most companies at the time, Sun Life had product systems which managed various life, pensions and investment policies but there was no common customer records or a view of a customers overall holdings. Marketing demanded this customer view in order to optimise their cross-selling and up-selling opportunities and ensure Broker's customers.

Bristol, United Kingdom

THE PROJECTThe Securities and Investments Board (SIB) under the Financial Services Services Act prescribed that any broker introducing new business to Sun Life must be registered as fit & proper, in addition all incentives & commissions must not have a product bias.MY WORKI was the analyst in the development of: - (1) a directory of all SIB registered.

Bristol, United Kingdom

THE PROJECTSun Life developed & launched the new "Over 50" life assurance plan which was initially marketed via direct mail and subsequently through intensive daytime television advertising. This product targeted a niche in the marketplace for life assurance to cover funeral costs for older customers without the need for intrusive underwriting. This has.

Nantwich, Cheshire

I completed a graduate training programme to become a junior systems analyst. The training consisted of external BCS courses and an internal training project for the HR department.

Bachelor Of Science With Honours, Physics

Nine Ordinary & Three Advanced Level General Certificates Of Education