Sukhmandeep Singh Email and Phone Number
ServiceNow Developer with 2 years of experience in designing and executing ITSM, CSM, and HRSD solutions.Proven track record in reducing system downtime by 15% through advanced troubleshooting and root cause analysis.Expertise in JavaScript, HTML, JSON, and various ServiceNow modules, ensuring seamless data exchange and system functionality.Successfully implemented ITSM workflows, improving incident resolution times by 20%.Skilled in integrating third-party systems with ServiceNow using REST APIs and SOAP.Strong background in maintaining code quality standards and adhering to Agile development principles.Passionate about collaborating with cross-functional teams to design and deploy innovative solutions.
Cognizant
View- Website:
- cognizant.com
- Employees:
- 278214
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Servicenow DeveloperCognizant Jul 2024 - PresentOntario, CanadaCustomized the ServiceNow portal to enhance UI/UX and streamline IT service access, improving user satisfaction.Developed and optimized Flow Designer workflows to integrate Spark API with Virtual Agent, reducing response time by 30% and boosting automation.Led the design and implementation of AI-driven chatbots, enhancing conversational capabilities and user interactions.Applied agile practices to deliver scalable solutions, ensuring high-quality, on-time project execution.Troubleshot and resolved production issues, minimizing downtime and ensuring system reliability.Integrated third-party systems using REST/SOAP APIs, improving operational efficiency and data flow. -
InternFable Jan 2024 - Apr 2024Greater Toronto Area, Canada-Mastered Fable's data model by comprehensively understanding entities, relationships, and constraints.-Strategically shaped integration approaches and recommendations by adeptly navigating third-party API documentation.-Defined critical event flows, encompassing both published and subscribed events, while specifying payload particulars.-Seamlessly integrated SNS and webhook events into business processes through proficient production and consumption.-Skillfully documented solution architectures and their interconnections using lucid written content and diagrams.-Precisely deployed AWS infrastructure by leveraging configuration stored in code repositories (Serverless).-Developed and meticulously tested Node.js code, incorporating automated testing methodologies like Jest. -
Servicenow DeveloperTata Consultancy Services Jun 2021 - Jul 2022GurgaonDuring my tenure at TCS, I honed a diverse skill set while deepening my expertise in ServiceNow technology. Within TCS, I garnered hands-on experience across multiple ServiceNow modules, including HRSD implementation, ITSM, and security operations. Additionally, I have invested time in enhancing my soft skills, ensuring a well-rounded professional profile. -
Service Now ConsultantAdvance Solutions Jan 2021 - May 2021Jalandhar, Punjab, IndiaAt Advanced Solutions, I initiated my journey with ServiceNow, where I completed an enriching internship and attained my inaugural ServiceNow certification.
Sukhmandeep Singh Education Details
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Information Technology -
Electronics
Frequently Asked Questions about Sukhmandeep Singh
What company does Sukhmandeep Singh work for?
Sukhmandeep Singh works for Cognizant
What is Sukhmandeep Singh's role at the current company?
Sukhmandeep Singh's current role is Service Now || Developer.
What schools did Sukhmandeep Singh attend?
Sukhmandeep Singh attended Humber College, Guru Nanak Dev University, Amritsar.
Who are Sukhmandeep Singh's colleagues?
Sukhmandeep Singh's colleagues are Lucas Paiva, Nithila Velusamy, Minesh Patel, Mugilan Mathisagaran, Mary Shalini, Idai Naveen, Pooja Rayavarapu.
Not the Sukhmandeep Singh you were looking for?
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Sukhmandeep Singh
Mathematics Honours Student | Dataanalysis & Financial Modeling I Specializing In Risk Management &Quantitative ResearchCharlottetown, Pe -
Sukhmandeep singh
Greater Vancouver Metropolitan Area -
Sukhmandeep Singh
Certified It Professionals | Specializing In Network Security And Cybersecurity | Former It Analysts At Ibm.Brampton, On -
Sukhmandeep Singh
Canada
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