• Knowledge in handling CAPEX project. • Handled checkout of the dwelling and analyzing snags. • Inspecting reinstated units to ensure the works. • Managed system work orders by distributing assignments and closing out completed work after walk-throughs.• Greet incoming customers in professional manner and provide friendly knowledgeable assistance.• Coordinator of civil water proofing works. • Practiced in submitting work completion report. • Preparing annual PPM of the year and verifying the activities. • Managing all trackers of Reinstatement works, supervision, variables works. • Preparing KPI monthly report as per client request. • Experienced in preparing scope of work for maintenance requests.• Assisted in completing 200+ Work Order requests per month with a completion rate of 95%.• Maintain relationships with vendors and service providers.• Pushed contractors and vendors to complete the projects within specified timelines.• Dealt professionally with different levels of personnel and generalpublic.• Collected, arranged and input information into database system.• Prepared reports and schedules with accuracy.

• Responsible for the documentation of Reinstatement, Capex and SSM projects.• Preparing and sending quotations and WCRs to the client.• Sending work orders and assigning contractors for variable jobs.• Releasing Purchase Orders and WCRs to the contractors.• Raising and progressing Purchase Requisitions in Oracle.• Processing the finance bill batch after the work completion.• Maintaining trackers for quotations, invoices and finance billings.• Preparing Letters, NCRs, PTWs, Impairments, Entry Permits, Incidents, and Transmittals and updating respective trackers.• Act as the main point of contact for the sub-contractors and the client.• Tracking the KPI for Service Providers and maintaining KPI tracker.• Successful in handling more than 10 sub-contractors by keeping a record of all documents from the team from induction to the work completion.• Coordinating with the sub-contractors for the required documents to start the project and proceed with HSE induction after the approval of MS & RA.• Keeping a track of sub-contractor rate contracts and raising PRs to renew the contract.• Preparation of monthly manpower/man-hour details.• Preparation of QHSE monthly report and sharing to the HSE team.• Managing the HSE master tracker and HSE documentation related to each project.• Managing the HSE master tracker and HSE documentation related to each project.• Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.• Preparing weekly/monthly reports for the higher management and client.• Coordinating with the HR department for the recruitments

• Maintained and updated daily reports to be routed to higher authority to maintain accurate records and accountability of daily activities.• Drafted incidents case reports, collected background info and evidence from statements during investigation and uploaded data into proper management system for proper processing.• Providing advice, information and assistance to clients.• Attempting to resolve all inquiries on first contact with the clients.• Dealing with a customer’s queries, requests, orders or complaints.• Pro-actively ensuring the protection of merchandise, property and assets.• Producing written reports.• Monitoring and operating CCTV cameras and other recording systems. • Controlling the entry and exit of vehicles.• Making sure that no unauthorized personnel enter restricted areas.• Issuing warnings to owners of illegally parked vehicles.