Sukhraj Kaur Email & Phone Number

*Dedicated and adaptable professional with 9+ years of delivering quality customer service within the Forestry industry, leveraging analytical, collaboration and leadership skills into Technical Support roles*Recognized for exceptional customer service skills demonstrated through effective communication prompt issue-resolution, consistently achieving high customer satisfaction*Highly skilled in managing customer expectations, de-escalating issues, troubleshooting problems, and promptly responding to inbound and outbound inquiries*Proficient in writing and developing content for social media platforms, including Facebook and Instagram, utilizing tools such as Microsoft Office Suite for content management and organization*Committed to learning new processes and technologies to boost productivity and enhance data analysis skills, ensuring the ability to stay relevant in a rapidly changing IT landscape*Excellent at using MS PowerPoint for designing, developing and facilitating large-scale presentations*Commended for contributing to the Forest Awareness Presentation and volunteering for an initiative to plant 10,000 trees as part of the Greening Punjab Mission Project*Fluent in Punjabi and Hindi