Sukhvinder Jandu Cemap Email & Phone Number

Birmingham, United Kingdom

• Being appointed Social Media Manager from 2016, BOSS saw a 10%difference in 2015's intake through my successful marketing campaign
• Overseeing all Northern Sikh Societies and acting as a point of contact forany issues students may be facing
• Creating and posting promotional content and strategically researchingnew ideas to improve BOSS's social media standing

Birmingham, United Kingdom

• Underwriting cases prior to application, assessing and reviewing allfinancial documentation uploaded by customers to ensure the mortgage isaffordable & advising fair customer outcomes
• Outbound diary management - chasing up applications with underwriters,valuation team and informing the customer of their progress
• Consistent top protection performer within my team - protecting customersand highlighting the importance of Life Insurance, through AIG Life Limited
• Arranging, planning and implementing events for the department which Iwas recognised through my organisational/photography skills by myCentre Manager
• After raising awareness of "Vaisakhi" and presenting in front of 2 centresin Birmingham, I was nominated by senior managers to represent mycentre for the monthly national call with the Head of Telephony Mortgages(Lee.
• Following the success of the national call with Lee, I have been entrustedto represent ethnic diversity within Mortgages Direct (3 centres) as part ofa new initiative through the Head of Mortgages (Gary Sutherland)

Bradford, United Kingdom

• The only successful trainee Mortgage Adviser to reach Competent AdviserStatus with 100% compliance on all applications written
• Inbound advising allowing zero preparation for the type of call which Ireceived, adapting my technique to each conversation to suit the customer
• Willingness to be flexible for business needs and engaging in overtimewhen needed, including and not limiting my days off
• Packaging postal applications for my customers and also taking ownershipof colleagues working part time hours within my team, ensuringapplications are sent within the agreed deadlines
• Monitoring team performance and motivating colleagues to exceed theirtargets which would be reported weekly to my Manager

Bradford, United Kingdom

• Working within the mortgage environment I answered inbound callsregarding customer accounts.
• Handling complaints at first point of contact, setting up/amending andcancelling Direct Debits
• Calculating overpayment allowances on a mortgage, issuing redemptionstatements
• Liaising with various departments to provide the best customer servicewhilst maintaining the values

Leeds, United Kingdom

• Opening and closing the shop and ensuring weekly paperwork iscompleted
• Confident in cashing up and have demonstrated excellent managerialskills when running the shop by myself on numerous occasions
• Consecutively the highest sales person in my team with the maximumconversion of exchanges from returns
• Personal responsibility to monitor and expand the Swarovski CrystalSociety (SCS) membership sales
• Visual Merchandiser which included attending national Swarovskimeetings alongside my Manager

Business And Management, Business, Management, Marketing, And Related Support Services

Activities and Societies: President of the Sikh Society and winner of "Society of the Year 2013"

A Level, Sociology, Applied Business, English Literature And Language, B, B, C

16 Gcse'S Including Mathematics And English, A* - C