1. Building new supply chain ( Valmo ) from 0 creating business for partners to work on Meesho platform currently serving 567 pincodes in upper north ( Punjab , Himachal and JK ) 2. Reduction in CPS to 17 Rs by building low cost supply chain .3. Man hours ( productivity ) of 40-50 for better performance against other 3PLs4. Create a strong competition with other 3PL partners in Cost ( CPS ), Performance ( FAD , RTO , CX experience) .5. Fraud mitigation in the network by controlling RTO and Returns process .

 Manage operational and people KRA’s along with Hygiene KRA’s of the Mother hub  Train, Manage & amp; appraise the performance of the department ( CPS, Cost , First mile and Middle Mile ) Ensure timely processing of all inbound and outbound activities daily processing of average 2.5 + Lakh shipments Ensures the highest degree of efficiency is maintained at all times with IPP of 500 + Supervises and monitors the performance of employees to ensure standard practices 5S to be mainted all the time Provide on-the- job training to warehouse staff on software ( ERP, FLO, FDP, Arkham , TC app , Gating and TMS )  Manage warehouse accuracy via planned cycle count, Daily warehouse reconciliation, analysis and related reports to avoid losses and keep the pendency as lowest as possible Monitor and track warehouse and administrative costs associated with their assigned responsibilities with planned manpower and hiring of blue collars current CPS is 3.4  Capable to handle facility and manpower alone.

- Manage last mile and First mile for a assigned geography .- Achieving of CPS targets brought the CPS down from 34 to 21 within a span of 1 year- Responsible for NPS and customer experience brought NPS down from .4 to 0.01 with focus on manpower training and coaching - Team building promoted 2 employees by training coaching guidance and by achieving the KPIs - Planning of sales manpower forecasting for smooth operations .

Overall P&L owner of the entire HUB , driving business of multiple hubs ensuring continous growth .Spearheading high worth business with daily reach out to more than 10,000 customers and more than 600 Driver partners .Lead last mile logistics for B2B and B2C clients i.e. Big basket, Jio mart,Grofers, Udaan ,Country delight , Deal share , Flipkart and others in trialphase with daily fleet of 300 + Drivers partners and more than 10,000 + orders per day that results in 1 cr + monthly Revenue .Making drivers more productive by streampling operations for eg. Less pit stop time , Faster packaging , Faster picking etc..Reduced employee Turnover and Maintained a consistency of 1.4 % leading to save maximum manpower cost that goes in training and Hiring .

-Setup and run the operations function for OYO Homes business across the city and execute complex operations and solve problems persistently and at a lightning speed .-Responsible for customer experience, handling all guest escalations .- Lead a team of 15 cluster Managers to effectively manage and improve day to day operations handled team in difficult Cluster it was running at 34% UH worked with team to do regular audits, guest calling and expectation setting to bring down the UH to 8% and Other cluster was running at 27% UH . Bring it down to 6% within a period of 3 months .

-Has to identify revenue opportunities and plan accordingly to overcome them.-Understanding with regard to property restrictions, their impact on performance and ways to minimize/eradicate them.-Quality check for Photography for new live/existing properties, steps to improve for better conversion.-Ran special project delight run in December 2017 to improve UH of the city under given target of 11 %-Mattress distribution project for enabling TO in peak that generate revenue of 1.2 cr in December & January .

-Ensure revenue maximization by converting walk ins Direct Walk In conversion and Relationship with nearby hotels for Spillover-Audit properties to check for revenue inclusion of both OYO and hotel bookings.-Inspect properties on a daily basis for proper functioning and adherence to standards Ensure a great customer experience and minimize customer escalations.-Performed consistently, delivering less than 8% UH for the months of November 2017 (4.2% UH), December 2017 (8.3% UH) and January2018 (5.3% UH).

-Managing operations of high volume restaurant and organizing staff.-Analyze and plan restaurant sales andorganize marketing events and promotional plans.-Maintained detailed daily, monthly, quarterlyand yearly reports on business, staff, and profit.-Proficient in handling staff on floor and assigning duties.-Won the Highest sales champion award for consecutive 3 quaters in2016 .