As an Associate, excelled in customer service and operational tasks, all while juggling academicresponsibilities:• Offered attentive customer assistance to enhance the shopping experience.• Kept store and inventory clean and organized, including restocking as needed.• Collaborated effectively with teammates to achieve and surpass store performance metrics.

At O'Neill's, provided excellent customer service, problem-solving, and sales support. Key contributionsincluded:• Welcomed guests for a positive experience.• Prepared drinks to customer specifications.• Addressed issues quickly, ensuring customer satisfaction.• Kept bar clean and well-stocked, especially during busy times.• Adapted service for special events and private parties.• Boosted sales through attentive service and smart recommendations.

As a Surveillance Specialist, maintained safety through real-time monitoring and effective communication:• Monitored video and sensors to identify security risks.• Sent urgent alerts and coordinated quick responses to incidents.• Logged security events in a specialized database for future analysis.• Contacted emergency services as needed.• Checked and maintained surveillance systems, reporting issues to management.• Collaborated with police, sharing crucial footage and information.• Kept accurate and updated security logs through strong data entry skills.

Specialized in handling sensitive mental health situations:• Managed incidents effectively, following Mental Health Act guidelines.• Calmly resolved conflicts to prevent escalation.• Employed safe use of force and restraint techniques as needed.• Provided compassionate service to visitors and staff alike.• Acted quickly during medical emergencies, assisting healthcare professionals.• Kept detailed, accurate records for documentation and review.