Sukrit Kaur Email & Phone Number

Ottawa, Ontario, Canada

Enthusiastic and results-driven with 9 months of experience in providing outstanding customer service and support in fast-paced environments. Adept at managing high call volumes while ensuring each customer receives the attention and assistance they deserve. - Expertise in building strong relationships with customers through effective communication and active listening, which fosters loyalty and enhances customer satisfaction.- Skilled in identifying customer issues and providing timely, effective solutions, ensuring a seamless experience and prompt resolution of inquiries.- Proficient in various CRM software and telecommunication tools, allowing for efficient handling of customer data and follow-up actions.- Capable of managing multiple tasks simultaneously, including data entry, call management, and customer follow-ups, while maintaining accuracy and attention to detail.- Experience in upselling and cross-selling products and services, contributing to team sales goals and enhancing overall customer value.- Strong team player who thrives in collaborative environments, sharing insights and strategies to improve processes and customer interactions.- Quick to adapt to new systems, processes, and changes in product offerings, ensuring that I remain current and effective in my role.- Experience in training new team members, sharing best practices, and fostering a culture of continuous improvement.- Recognized for maintaining a calm and professional demeanor under pressure and consistently exceeding performance metrics. Committed to delivering high-quality service and enhancing the overall customer experience.

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Dedicated and detail-oriented Screening Officer in conducting thorough background checks and assessments to ensure compliance with organizational standards and regulations. Skilled in evaluating applicant qualifications, analyzing data, and identifying potential risks while maintaining confidentiality and integrity. Proficient in utilizing various screening tools and software to streamline processes and enhance efficiency. Strong communication and interpersonal skills, with a proven ability to collaborate with cross-functional teams and support hiring initiatives. Committed to fostering a safe and secure environment through meticulous screening practices and a focus on continuous improvement.

Surrey, British Columbia, Canada

Experienced in providing high-level administrative support to executives and teams in fast-paced environments. Proven ability to manage multiple tasks efficiently while maintaining a high standard of professionalism and confidentiality.Proficient in managing complex calendars, scheduling meetings, and coordinating travel arrangements, ensuring seamless daily operations.Exceptional verbal and written communication skills, facilitating effective correspondence with clients, stakeholders, and team members.Skilled in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, and [any relevant software/tools], enhancing workflow efficiency.Experience in supporting project management efforts by tracking progress, coordinating resources, and maintaining documentation to ensure timely deliverables.Strong focus on providing outstanding service to internal and external stakeholders, enhancing client satisfaction and fostering positive relationships.Adept at identifying issues and implementing effective solutions, contributing to improved processes and organizational efficiency.A dedicated team player with the ability to collaborate effectively across departments, providing support to colleagues and leadership as needed.Quick to learn new systems and processes, demonstrating flexibility in adapting to changing priorities and work environments.Committed to maintaining confidentiality and handling sensitive information with the utmost care and integrity.With a passion for supporting team success and improving administrative processes, I am eager to leverage my skills and experience to make a meaningful contribution in a challenging role.

Canada

Thrice awarded second in-store position for promoting the use of optimum cardsGreeting 100+ customers and visitors daily, ensuring that they receive outstanding first impression of the companyHandling 90+ calls daily, with duties including singing up new customers, presenting relevant product information, and cancelling servicesStock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than the average merchandisersMaintain accurate and attractive merchandise displays, ensuring strategic placement of products to maximize purchasesAided Punjabi and Hindi speaking customers, increasing regular loyal customers by 30%

Canada

Memorized over 70+ coffee, tea, and cocoa beverages, and completed 150 – 200 customer orders each dayManaged and maintained store inventory by ordering, receiving, and stocking supplies as well as retail productsGreeted 150+ customers and provide positive interactions in a friendly and courteous manner to facilitate brand loyaltyAnswered 50+ customer inquiries about brews and flavors

Diploma In Business Management, Business/Commerce, General

Bachelor Of Laws - Llb, Law