Undertake Audit of Retail branches as per schedule. Timely, accurate, concise and effective documentation of audit reports on exceptions observed during the course of audit. Critically review the existing process and procedures during the audit of respective areas and suggest areas of improvement which would enhance controls and simplify process.PROFESSIONAL BRIEFA dynamic professional having 11 years of experience in Vendor Quality, Process Quality & Customer Quality Assurance, Process Enhancement, Management Representative & AUDITS.4 Years’ Experience in Conducting 3RD Party Audits for IATF 16949 & ISO9001:2015.Proficient in handling components Rubber, Plastic, Machined, Casting, Forging, Sheet Metal, Metallurgical Lab, etc. and in enhancing Assembly Process Operations thereby achieving the required quality level in the products/process while curtailing costs.Sound knowledge of implementing PDCA, KAIZEN, Quality Circles, QMS, TQM, TPM & LEAN improving processes, removing non-value-added work and reducing rework/rejection to achieve organizational goals and customer contentment. Proficient in implementation of QC skills like MSA, SPC, FMEA, QFD, Hypothesis Testing, ANNOVA, Regression Analysis, Multivariate Analysis, DOE etc. & Comprehensive exposure in Minitab, ERP - SAP – QM, MM Module. Conducting & facing Internal & External audits as per IMS including ISO/TS 16949, IATF 16949, ISO 9001, ISO 14001, OHSAS 18001, OHSAS 45001, developing Action Plan, Handling Customer Complaints & organizing Trainings.Expertise in areas like PPAP for new & existing components. (PFD, Control Plan etc.) & APQP.Safety practices for achieving zero accident, zero near miss accident, zero first aid cases.Studying & analyzing of total process to find out possible chances of process defects & implementation of Poka-Yoke & taking corrective actions as pre- delivery Inspection, warranty complaints & early failure components.Technical support to Vendors for their Process, Tool, Maintenance Practices.Periodic conduct of Internal Audits, System Audits to assess the status of deployment of systems and take corrective measures for achieving organizational objectives.Responsible for quality awareness to Staff through regular training.Effectively interfacing with people at all levels, managing healthy work environment and inculcating bonded teamwork with high work ethics.Expertise in drafting MIS reports and subsequent discussions with management for further actions / strategies.