Sukumar Gurumurthy Email & Phone Number

Bengaluru, Karnataka, India

Silverwater

• Coordinate and Engineer projects contracted by Roads and Maritime Services (RMS) and Transport for NSW (TfNSW)
• Managing all phases of the project from start to handover - liaising with all stakeholders throughout
• Multiple projects fall under the following initiatives by NSW Govt.
• $8.3 billion Sydney Metro Northwest project
• $1.5 billion maintenance program
• $470 million M4 Smart Motorway project

Silverwater, New South Wales, Australia

• Project: Implementation of the Sydney Coordinated Adaptive Traffic System (SCATS)Responsibilities:
• Oversaw installation and integration of SCATS infrastructure.
• Coordinated with cross-functional teams and managed project timelines and budgets.
• Communicated effectively with stakeholders to ensure project success.
• Enhanced traffic efficiency across Sydney, contributing to smoother commutes.
• SCATS has led to a 15% reduction in average travel times during peak hours.

Silverwater, New South Wales, Australia

• Dynamic and fast paced control room operations with high call volumes reporting faults in a major chunk of NSW to efficiently and quickly rectify traffic signal faults for a smoother and congestion free urban roads.
• Efficient management and dispatching for crew to respective faults to rectify and close jobs
• Daily duties ranging from liaising with maintenance managers, analysing faults and provide office support

Sydney, Australia

Sydney, Australia

• Managed interactions end to end with public consumers and businesses seeking industrial products, providing all sales needs throughout Australia.
• Attended high volume calls and emails averaging up to 80 email interactions through Zendesk CRM system and 64 resolved phone calls through ShoreTel in a standard 8 hour day.
• Placed and processed high volume orders through implementation of effective inventory management solutions using FOCUS ERP software. * Constantly liaised with multiple vendors, warehouses and logistics partners to.

Sydney, Australia

• Provide exceptional customer service through constant customer engagement.
• Perform routine maintenance activities to ensure presentability of the store.
• Trained 2 new employees in multiple duties pertaining to the role.

Bangalore

• Increased defect detection by 9% while performing compliance checks on raw materials and finished goods with a cross functional team of chemical engineers and manufacturers.
• Developed a tool in Excel to perform sample mass analysis to check for compliance against environment health and safety standards and updated the inventory using SAP(v7.3).

Bangalore

• Led a team of 25 mechanics and customer service representatives to provide prompt and punctual customer service.
• Reduced the reach time of repair specialists by 7% by reallocating resources and opening new service centers.
• Launched the B2B wing of RESCUE to target small scale and multinational companies which expanded the membership base by ~50,000 new enrolees in a month.

Bengaluru Area, India

• Assisted in designing rotary blades of light utility helicopters used by The Indian Airforce.
• Optimised the aerodynamic design of helicopter rotor blades by using AutoCAD

Bangalore

• Identified potential targets and expanded clientele by ~50 new salons and small cafes while working with ClubD, the flagship product of Revu.
• Upsold new services to 25% of existing customers.

Bellary Area, India

• Conducted detailed study on the processes, equipment and technology used to manufacture steel from iron ore at a facility with a capacity of producing 12 megatons of steel per annum.
• Interacted with various technical experts to understand new technologies such as COREX Green Technology and cold roll milling

Master'S Degree, Engineering/Industrial Management

Activities and Societies: EngSoc ● Major in Mechanical Engineering and Manufacturing Engineering and Management ● Led a team of five.

Bachelor Of Engineering (B.E.), Mechanical Engineering

Activities and Societies: *Society of automotive engineering, India (SAE) ● Led a 6-month research on heat sinks to optimize convective.

Electronics