Service Owner - Operations Excellence
Current- Global Operational Excellence Initiatives
- Service Management Processes Development
- Transformation and Continual Improvements
May 2022 - Present
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Pradeep Sukumar Email & Phone Number
Service Owner - Operations Excellence
at
dormakaba
1 work email found
@capgemini.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Owner - Operations Excellence
Location
Berlin, Berlin, Germany
Company size
Who is Pradeep Sukumar? Overview
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Quick answer
Pradeep Sukumar is listed as Service Owner - Operations Excellence at dormakaba, a company with 6104 employees, based in Berlin, Berlin, Germany. AeroLeads shows a work email signal at capgemini.com and a matched LinkedIn profile for Pradeep Sukumar.
Pradeep Sukumar previously worked as Process Excellence Manager at Capgemini and National Manager - Quality & Excellence at Cms Infosystems Pvt. Ltd. Pradeep Sukumar holds Mba from Narsee Monjee Institute Of Management Studies.
Company email context
Email format at dormakaba
This section adds company-level context without repeating Pradeep Sukumar's masked contact details.
{first}.{last}@capgemini.com
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AeroLeads found 1 current-domain work email signal for Pradeep Sukumar. Compare company email patterns before reaching out.
Profile bio
About Pradeep Sukumar
Business Transformation and Service Excellence Leader with Cross Domain & Cross Functional Service Industry Expertise. Responsible for developing and executing large scale organization wide improvement and change projects that yield significant measurable top line/bottom line results.Industry Exposure: Hospitality, BPO and ITES, Logistics and Supply Chain, IT, ConsultingTools: Six Sigma, Lean Management, Agile, ISO 9001:2008, ISO 20000:2011, ISO 27001:2005, BS 25999, ITIL V3, PRINCE 2, TRIZ, 5S, KaizenFunctional Knowledge: Service Delivery, HR and L&D, Operations, Sales and CRM, Customer Service
Listed skills include Six Sigma, Crm, Quality Management, Supply Chain Management, and 7 others.
Current workplace
Pradeep Sukumar's current company
Company context helps verify the profile and gives searchers a useful next step.
Dormakaba
7 roles
Pradeep Sukumar work experience
A career timeline built from the work history available for this profile.
Process Excellence Manager
- Drive Global Operational Excellence Projects
- Identify and Analyze gaps, improvement opportunities to help optimize & increase efficiency
- Translate organizational vision into executable transformation projects
- Develop Metrics and KPIs to measure success, improvement and operational activities
Sep 2014 - Aug 2021
National Manager - Quality & Excellence
- Head the Quality & Delivery Excellence function
- Lead a team of process excellence, quality and project managers to drive organizational transformation
- Partner with delivery operations to drive improvements in client processes to enable greater delivery experienceSpecific Focus Areas Included: - IT Service Delivery Excellence - IT Service Excellence Consulting.
- Partner with delivery operations to drive improvements in client processes to enable greater delivery experienceSpecific Focus Areas Included: - IT Service Delivery Excellence - IT Service Excellence Consulting.
Dec 2011 - Sep 2014
Country Manager - Quality & Training
- Identify & Drive Cross Functional Process Improvement Opportunities
- Manage the Quality and Learning & Development Function for India Geography
- Design and Manage Quality Management SystemDrive Cross Functional Process Improvement Initiatives
Oct 2007 - Dec 2011
Asst Manager - Development
- Develop Automation Tools to Increase Customer Satisfaction
- Design CS Processes & Monitor Contact Center Metrics to help improve customer experience
Jun 2006 - Sep 2007
Subject Matter Expert
Feb 2003 - May 2004
Process Developer
Jul 2001 - Nov 2002
Team & coworkers
Colleagues at dormakaba
Other employees you can reach at dormakaba.com. View company contacts for 6104 employees →
JB
Juerg Braendli
Colleague at DormakabaAruba, Aruba
View →
JK
Jens Kronenberg
Colleague at DormakabaSchwelm, North Rhine-Westphalia, Germany, Germany
View →
MW
Marc Walther
Colleague at DormakabaBasel, Basel, Switzerland, Switzerland
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HS
Harjeet Singh
Colleague at DormakabaAuckland, Auckland, New Zealand, New Zealand
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AB
Alexandre Baby
Colleague at DormakabaMontreal, Quebec, Canada, Canada
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MK
Mario Klems
Colleague at DormakabaBerlin Metropolitan Area, Germany
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LR
Lea Rammelmann
Colleague at DormakabaEnnepetal, North Rhine-Westphalia, Germany, Germany
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CD
Catherine Dula-Ogon
Colleague at DormakabaMontreal, Quebec, Canada, Canada
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CV
Camille Van Oost
Colleague at DormakabaBruges, Flemish Region, Belgium, Belgium
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SS
Sonja Salzer
Colleague at DormakabaAustria, Austria
View →
Juerg Braendli
Colleague at DormakabaAruba, Aruba
View →
JK
Jens Kronenberg
Colleague at DormakabaSchwelm, North Rhine-Westphalia, Germany, Germany
View →
MW
Marc Walther
Colleague at DormakabaBasel, Basel, Switzerland, Switzerland
View →
HS
Harjeet Singh
Colleague at DormakabaAuckland, Auckland, New Zealand, New Zealand
View →
AB
Alexandre Baby
Colleague at DormakabaMontreal, Quebec, Canada, Canada
View →
MK
Mario Klems
Colleague at DormakabaBerlin Metropolitan Area, Germany
View →
LR
Lea Rammelmann
Colleague at DormakabaEnnepetal, North Rhine-Westphalia, Germany, Germany
View →
CD
Catherine Dula-Ogon
Colleague at DormakabaMontreal, Quebec, Canada, Canada
View →
CV
Camille Van Oost
Colleague at DormakabaBruges, Flemish Region, Belgium, Belgium
View →
SS
Sonja Salzer
Colleague at DormakabaAustria, Austria
View →
2 education records
Pradeep Sukumar education
Bachelor Of Hospitality Management
Iihm
FAQ
Frequently asked questions about Pradeep Sukumar
Quick answers generated from the profile data available on this page.
What company does Pradeep Sukumar work for?
Pradeep Sukumar works for dormakaba.
What is Pradeep Sukumar's role at dormakaba?
Pradeep Sukumar is listed as Service Owner - Operations Excellence at dormakaba.
What is Pradeep Sukumar's email address?
AeroLeads has found 1 work email signal at @capgemini.com for Pradeep Sukumar at dormakaba.
Where is Pradeep Sukumar based?
Pradeep Sukumar is based in Berlin, Berlin, Germany while working with dormakaba.
What companies has Pradeep Sukumar worked for?
Pradeep Sukumar has worked for Dormakaba, Capgemini, Cms Infosystems Pvt. Ltd, Aramex, and Dhl Express.
Who are Pradeep Sukumar's colleagues at dormakaba?
Pradeep Sukumar's colleagues at dormakaba include Juerg Braendli, Jens Kronenberg, Marc Walther, Harjeet Singh, and Alexandre Baby.
How can I contact Pradeep Sukumar?
You can use AeroLeads to view verified contact signals for Pradeep Sukumar at dormakaba, including work email, phone, and LinkedIn data when available.
What schools did Pradeep Sukumar attend?
Pradeep Sukumar holds Mba from Narsee Monjee Institute Of Management Studies.
What skills is Pradeep Sukumar known for?
Pradeep Sukumar is listed with skills including Six Sigma, Crm, Quality Management, Supply Chain Management, Iso 27001, Management, Business Transformation, and Process Improvement.
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