With a Bachelor of Computer and Information Science in Cybersecurity and Information Assurance from the University of Michigan-Dearborn, I have developed practical skills and knowledge in various aspects of computer security, such as cryptography, network security, web security, and digital forensics. I have also earned multiple certifications, such as Practical Aspects of Computer Security, and demonstrated my proficiency in Desk Top Support, Project Management, and Communication.As a Systems Support Analyst at Alliance Franchise Brands, I administer and support corporate end-user workstations and software systems, and provide consultation and assistance to over 400 franchise members on best practices for network security and operation. I also investigate and resolve issues and requests by end users, and facilitate smooth operations and successful project deliverables. I manage security and solve vulnerabilities using software such as Tenable Nessus and Bitdefender, and manage DNS settings for over 175 domains via Cloudflare. I am passionate about applying my cybersecurity and IT expertise to protect and enhance the performance of organizations and individuals.