Mariam Sulaimon Email & Phone Number

Ilorin, Kwara, Nigeria

Through meticulous planning and execution, I have successfully managed a diverse portfolio of over 5 blogs spanning various niches, including travel, education, and scholarships. Creation of SEO-optimized content that consistently ranks highly on Google. I have mastered the art of monitoring and optimising through Google Search Console. I ensure that my content is promptly indexed by Google's algorithms, maximising its potential for organic traffic.I approach each… Show more Through meticulous planning and execution, I have successfully managed a diverse portfolio of over 5 blogs spanning various niches, including travel, education, and scholarships. Creation of SEO-optimized content that consistently ranks highly on Google. I have mastered the art of monitoring and optimising through Google Search Console. I ensure that my content is promptly indexed by Google's algorithms, maximising its potential for organic traffic.I approach each article as a comprehensive project, meticulously researching and crafting well-rounded pieces complemented by visually appealing and relevant images to contribute to my blogs' overall quality and authority. Show less

India

Lagos State, Nigeria

Hyderabad, Telangana, India

I assisted in Implementing techniques to increase the engagement of the audience. Social media platforms, including Twitter, YouTube, LinkedIn, Instagram, and Facebook, were adopted to promote the organization's cause.I assisted in creating graphics using Canva to promote the organization and what it does. I use my social media platform to promote and invite experts and storytellers to the organization's podcast.I use appealing pictures and compelling captions in… Show more I assisted in Implementing techniques to increase the engagement of the audience. Social media platforms, including Twitter, YouTube, LinkedIn, Instagram, and Facebook, were adopted to promote the organization's cause.I assisted in creating graphics using Canva to promote the organization and what it does. I use my social media platform to promote and invite experts and storytellers to the organization's podcast.I use appealing pictures and compelling captions in designed graphics and posts to grab the audience's attention to engage the posts.I actively participate in meetings and submit assignments given by the team leads, which, after corrections are made, I will implement them. Show less

Lagos, Nigeria

● Wrote press releases, reports, briefs, and other media communication relating to solid waste management.● Monitored daily newspapers for environmental, waste management news, and news relating to the organization● Monitored radio programs and television programmes airing environmental news and every other news that is related to our company.● Responding to requests for information.● Joined other teams for advocacies and sensitization programmes on the streets of Lagos.●… Show more ● Wrote press releases, reports, briefs, and other media communication relating to solid waste management.● Monitored daily newspapers for environmental, waste management news, and news relating to the organization● Monitored radio programs and television programmes airing environmental news and every other news that is related to our company.● Responding to requests for information.● Joined other teams for advocacies and sensitization programmes on the streets of Lagos.● Been present in stakeholders’ meetings to discuss solid waste management with our stakeholders. Show less

Lagos, Nigeria

Delivering exceptional customer service is my top priority, and I have consistently gone above and beyond to ensure customer satisfaction. Understanding the importance of clear communication, I take the initiative to email customers when phone calls are unsuccessful. My knowledge of the company's products and services has empowered me to provide comprehensive solutions to customer complaints effectively. I have mastered the art of code-switching and… Show more Delivering exceptional customer service is my top priority, and I have consistently gone above and beyond to ensure customer satisfaction. Understanding the importance of clear communication, I take the initiative to email customers when phone calls are unsuccessful. My knowledge of the company's products and services has empowered me to provide comprehensive solutions to customer complaints effectively. I have mastered the art of code-switching and code-mixing, seamlessly adapting my language to suit each customer's preferences. Handling irate customers is a delicate task that requires exceptional interpersonal skills. Through my conscious use of tone and choice of words, I have successfully de-escalated tense situations and transformed irate customers into satisfied ones. I consistently greet customers by name and display a respectful attitude, establishing an immediate rapport and creating a positive experience from the outset. In instances where customer complaints require further investigation, I promptly refer them to designated departments, ensuring a seamless transition and timely resolution.omplain Show less

Lagos, Nigeria

I worked as an intern in the public affairs department of the company.

Lagos, Nigeria

I trained as an intern in the news room, where I engaged in sourcing for news stories and news editing as well as compiling the news bulletin.

Bsc, Mass Communication/Media Studies

National Diploma, Mass Communication/Media Studies, 3.40 Upper Credit