● In order to ensure effective desk operations and adherence to housing laws, I oversaw and trained a team of fifty as a Desk Assistants.● Oversaw the management of one residence hall's mail processing, key distribution, and maintenance request recording.● Managed visitor traffic, maintained access controls, and enforced desk procedures to guarantee the safety and security of the residence halls. ● Implemented safety procedures, responded to emergencies, helped in crisis management, and helpresidents in need

● Plan and execute monthly events to foster community between students of diverse cultures.● Design and create a welcoming environment for the university’s women’s and LGBTQ+ centers.● Demonstrate organizational skills when coordinating communications between office visitors and staff